# Cannot type in a PowerShell window

## Problem

When you type commands in a PowerShell window inside the Golden Image or on a user desktop, the characters do not appear. A [known issue](https://github.com/PowerShell/PowerShell/issues/17783) in PSReadline by Microsoft causes this behavior.  

##  Solution

A [known issue](https://github.com/PowerShell/PowerShell/issues/17783) in PSReadline by Microsoft causes this behavior.  

To solve this problem:

1. Close all PowerShell windows.
2. Run the following command in a Command Prompt window:

{% code overflow="wrap" %}

```powershell
powershell -noprofile -command "Install-Module PSReadLine -Force -SkipPublisherCheck" 
```

{% endcode %}

 3\. Confirm the action by pressing the Y button and wait for the installation to complete.

4. Reboot the machine.

If the problem persists, please reach out to our support department.

## Workaround

If the solution above does not work, try copying commands to the PowerShell window, or use Windows Terminal.


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