> For the complete documentation index, see [llms.txt](https://docs.parallels.com/landing/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.parallels.com/landing/daas-guides/daas-administrators-guide/frequently-asked-questions/how-to-resolve-error-user-does-not-have-rdp-endpoint-for-published-item.md).

# How to resolve error "User does not have RDP endpoint for published item"

## Problem

When trying to open an application in Parallels DaaS User Portal, a user sees the following error:

`User [user_name] does not have rdp endpoint for published item [item_id]`

## Solution

1. Log in to the Microsoft Azure portal at <https://portal.azure.com>.
2. Open the portal menu and select **Quotas**.
3. On the left pane, select **My quotas**.
4. In the **Adjustable** column, click on the pencil icon next to the word **Yes**.
5. Adjust the quota.


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