# Report a Problem

**prlsrvctl problem-report** <**-d**, **--dump** | **-s**, **--send** \[**--proxy** <*user*\[:*password*]*@proxyhost*\[:*port*]> | **--no-proxy**]>

Generates a problem report. If the **-s**, **--send** option is specified, sends the report to Parallels. The **--proxy** parameter specifies Internet proxy settings if you are using one to connect to the Internet.

Optional parameters

**--stand-alone**

Assembles a report without connecting to the Parallels Desktop service.

**--name** <*user\_name*>

Appends the user name to the report.

**--email** <*user\_email*>

Appends the user email address to the report.

**--description** <*problem\_description*>

Appends a free-form description to the report.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.parallels.com/landing/parallels-desktop-developers-guide/command-line-interface-utility/manage-parallels-desktop-from-cli/report-a-problem.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.