# Participating in the Customer Experience Program

The Parallels Customer Experience Program is a feedback solution that allows Parallels Desktop to automatically collect usage statistics and system information that will help Parallels to improve the product's quality and support for popular configurations.

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**Note:** Starting from Parallels Desktop 18, CEP Participation option in the deployment package and Parallels Desktop Business Edition user interface is ignored. The setting for all users is managed by the license administrator in [Parallels My Account portal](https://my.parallels.com/dashboard).
{% endhint %}

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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.parallels.com/landing/pd-ag/parallels-desktop-for-mac-enterprise-edition-features/participating-in-the-customer-experience-program.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.