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Inviting Users to Join a Business Account

Administrators of business accounts can invite other users in their organizations to join their accounts. Once a user joins the account, you can grant them rights to manage all or specific license keys.

Types of Business Account Membership

There are two types of business account membership:

  • Regular Member. When a user accepts the invitation, they are initially granted the privileges of a regular member. A regular member cannot manage any of the subscriptions or licenses and must be either promoted to the account administrator (see below for details) or granted rights to manage a particular license key (see Adding License Managers).

  • Account Administrator. An account administrator has full privileges to administer all of the available subscriptions and licenses.

To elevate a Regular Member to an Account Administrator, you can click on the three dots at the end of the row and click Make Admin, or, for elevating several users at once, select their account rows by ticking the checkbox on the left and use the Actions menu in the top-right corner to click Make Admin.

Adding a Business Account User

Depending on your product edition and authentication setup, there are two possible ways to add a user.

Business Edition or Enterprise Edition without SSO

To invite a user to join the business account:

  1. On the Dashboard page, click Business Profile in the upper right and then click Users (also in the upper right).

  2. The Business Account Users list is displayed:

  3. Click Invite Users.

  4. In the dialog that opens, select the invitation language, then type the user's email address and click Add. Repeat for more users as needed. Once the list of users is complete, click the Send Invitations button.

When a user receives the email, it will contain instructions and a link to join the business account. Clicking on the link will open the following Parallels My Account dialog in a web browser:

If the user already has a personal account, he/she will need to enter their current password. If the user doesn't have an account, they must choose and type a password to create a personal account. The user then clicks Join account to join and log in to Parallels My Account.

Enterprise Edition with SSO Enabled

If your Enterprise Edition setup has SSO authentication enabled and configured, take the following steps:

  1. Using your Identity Provider's admin panel, add the required user to the Parallels app's user group.

  2. Depending on the planned role:

    1. For a full business account administrator, follow the procedure outlined in the previous section of this chapter.

    2. To assign management rights for a specific license key, locate the key in your Enterprise Edition control panel by clicking the respective license in your Dashboard, scrolling down to the license keys list, selecting the key, clicking its settings, and switching to the License Managers tab.

  3. The new key/account manager will now be able to sign in to the administrator panel using SSO to manage the product licenses and/or keys they were assigned.

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