> For the complete documentation index, see [llms.txt](https://docs.parallels.com/landing/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.parallels.com/landing/ras-admin-guide/parallels-ras-21-administrators-guide/load-balancing-and-halb/high-availability-load-balancing-halb/deploying-a-parallels-halb-appliance.md).

# Deploying a Parallels HALB appliance

To download a Parallels HALB appliance, visit <https://www.parallels.com/products/ras/download/links/>.

On the **Download Parallels Remote Application Server** web page, scroll down to the **Download Optional Server Components** table and find the **Parallels Remote Application Server HALB Appliances** row. The row contains the following download links:

* HALB Appliance OVA
* HALB Appliance VHD
* HALB Appliance QCOW2

The appliance type that you need to download depends on the hypervisor that you are using. Please follow the instructions below for your hypervisor type.

### **VMware**

For VMware, the appliance can be imported using the OVA appliance file. The VM is created pre-configured with 2 CPUs and 2048 MB of RAM (which can be changed later).

### **Microsoft Hyper-V**

For Microsoft Hyper-V, the appliance can be imported using the VHD file.

{% hint style="info" %}
**Note**: When setting up a Hyper-V machine, choose the **Generation 1** configuration options.
{% endhint %}

<figure><img src="https://2165933046-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdjZAnEUWE2gAOnzhy2ZY%2Fuploads%2Fje2VOJhUR1I56EwHzkRC%2F20251003_HyperV_Gen1.png?alt=media&amp;token=6b9ef7ff-0226-4a15-ad79-2b0a45cfc8a9" alt="" width="563"><figcaption></figcaption></figure>

### **Nutanix AHV**

For Nutanix AHV, the appliance can be imported using the QCOW2 file. Once downloaded, follow the recommended steps:

1. From the **Prism Element Console**, navigate to **Settings** > **Image Configuration** > **Create Image** > **Upload a file** and pick the downloaded QCOW2 disk image.<br>

   <figure><img src="https://2165933046-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdjZAnEUWE2gAOnzhy2ZY%2Fuploads%2FEd6jkwxfb14I3mottZWA%2FRAS-76518_QCOW2_Nutanix_Install.png?alt=media&amp;token=5476210e-ccf1-4247-81bc-8e3f15269da2" alt=""><figcaption></figcaption></figure>
2. Once successful, it should report its status as `ACTIVE`.<br>

   <figure><img src="https://2165933046-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdjZAnEUWE2gAOnzhy2ZY%2Fuploads%2FoXRiEeiupzAK0Bi2I44c%2FRAS-76518_QCOW2_Nutanix_Active.png?alt=media&amp;token=79cad3f1-b08b-49e5-8db7-abd5aad25675" alt=""><figcaption></figcaption></figure>
3. Navigate to **VM** > **Create VM**.
4. Under **Boot Configuration**, choose **Legacy BIOS**.<br>

   <figure><img src="https://2165933046-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdjZAnEUWE2gAOnzhy2ZY%2Fuploads%2FmQmxFFhPzI8crI9WV6LN%2FRAS-76518_QCOW2_Nutanix_BIOS.png?alt=media&amp;token=d0d3b64f-0fd9-43fe-b6dc-b82659011335" alt="" width="563"><figcaption></figcaption></figure>
5. Choose **Add New Disk** and set the parameters as follows:
   1. Set **Type** to `DISK`.
   2. Set **Operation** to `Clone from Image Service`.
   3. Under **Image**, select the previously added disk image.<br>

      <figure><img src="https://2165933046-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdjZAnEUWE2gAOnzhy2ZY%2Fuploads%2FlITW8hh6aSqoKMPqmXrv%2FRAS-76518_QCOW2_Nutanix_Add-Disk.png?alt=media&amp;token=2c56bfe7-976a-4e42-8e6a-b776b73caa96" alt="" width="563"><figcaption></figcaption></figure>
6. Click **Add**.
7. Navigate to **VM** > `{VM_name}` > **Power On** > **Launch Console**.

### Scale HyperCore

For Scale HyperCore, the appliance can be imported using the QCOW2 file. Once downloaded, follow the recommended steps:

1. Navigate to **Control Center** > **Media** > **Upload**.<br>

   <figure><img src="https://2165933046-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdjZAnEUWE2gAOnzhy2ZY%2Fuploads%2FNgrZbVVuglAObnbP7DzH%2FRAS-76518_QCOW2_Scale_Image.png?alt=media&amp;token=a7a0bbe6-7de9-49b6-b72e-beeac8df92d6" alt=""><figcaption></figcaption></figure>
2. Click **Create VM**.
3. Set **Boot Type** to `BIOS`.
4. Under **Drive**, select the **Attach Uploaded Drive** option and pick the downloaded QCOW2 image.<br>

   <figure><img src="https://2165933046-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdjZAnEUWE2gAOnzhy2ZY%2Fuploads%2FgrlunooZW6BMnbvv4cbs%2FRAS-76518_QCOW2_Scale_Create-VM.png?alt=media&amp;token=838dfd4e-193d-427c-9968-e3e25838db16" alt="" width="403"><figcaption></figcaption></figure>
5. Remove all other drives except for the one attached in the previous step.
6. Click **Create**.

<figure><img src="https://2165933046-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdjZAnEUWE2gAOnzhy2ZY%2Fuploads%2FZiVcaBRaTAGvDiIRnr6a%2FRAS-76518_QCOW2_Scale_Running.png?alt=media&amp;token=548fe914-4018-406a-9c2d-b0deae54842a" alt=""><figcaption></figcaption></figure>

### **Deploying a Parallels HALB Appliance**

After you download a Parallels HALB appliance, you need to import it to a hypervisor running on a separate machine connected to the same local network as Parallels RAS. For the information on how to import a virtual appliance, please consult your hypervisor documentation.

### HALB Device First Boot Configuration

1. Choose between static IP or DHCP.\
   \
   [**Note**: When using DHCP (default), the admin must make sure the IP of the HALB device does not change when the DHCP lease expires by adding a DHCP reservation.](#user-content-fn-1)[^1]\ <br>

   <figure><img src="https://2165933046-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdjZAnEUWE2gAOnzhy2ZY%2Fuploads%2FtYYJwvcnm9GOFRFmwDiA%2F20251003_HALB_Setup_DHCP_Static.png?alt=media&amp;token=3e5c4cd1-8aca-4ae9-9f35-79ed69d56cae" alt="" width="563"><figcaption></figcaption></figure>
2. For the static option, specify the network parameters.\ <br>

   <figure><img src="https://2165933046-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdjZAnEUWE2gAOnzhy2ZY%2Fuploads%2FbtEppch7Mo3nWuwFLq8i%2F20251003_HALB_Static_IP_Config.png?alt=media&amp;token=74167a27-cbbd-435d-98b8-b187dd3c8546" alt="" width="563"><figcaption></figcaption></figure>
3. \[OPTIONAL] Configure mailbox notifications.
4. Wait for the HALB device to be ready for configuration from the RAS console.
5. In the **Advanced** menu, the following settings are available:

   1. **Networking**. Reconfigure the network parameters of this device.
   2. **Rescan**. Rescan the Appliance services state, since they don't refresh automatically.
   3. **Reset**. Use to reset the existing Applicance configuration due to a glitch or adding it to a different HALB virtual server.

   <figure><img src="https://2165933046-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdjZAnEUWE2gAOnzhy2ZY%2Fuploads%2FbHnYy2Kgl0NQX5PWCEp8%2F20251003_HALB_Setup_Advanced_Menu.png?alt=media&amp;token=5505c391-a42a-4f19-bac6-14187093013a" alt="" width="563"><figcaption></figcaption></figure>

[^1]:


---

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