Deploying a Parallels HALB appliance

To download a Parallels HALB appliance, visit https://www.parallels.com/products/ras/download/links/arrow-up-right.

On the Download Parallels Remote Application Server web page, scroll down to the Download Optional Server Components table and find the Parallels Remote Application Server HALB Appliances row. The row contains the following download links:

  • HALB Appliance OVA

  • HALB Appliance VHD

  • HALB Appliance QCOW2

The appliance type that you need to download depends on the hypervisor that you are using. Please follow the instructions below for your hypervisor type.

VMware

For VMware, the appliance can be imported using the OVA appliance file. The VM is created pre-configured with 2 CPUs and 2048 MB of RAM (which can be changed later).

Microsoft Hyper-V

For Microsoft Hyper-V, the appliance can be imported using the VHD file.

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Note: When setting up a Hyper-V machine, choose the Generation 1 configuration options.

Nutanix AHV

For Nutanix AHV, the appliance can be imported using the QCOW2 file. Once downloaded, follow the recommended steps:

  1. From the Prism Element Console, navigate to Settings > Image Configuration > Create Image > Upload a file and pick the downloaded QCOW2 disk image.

  2. Once successful, it should report its status as ACTIVE.

  3. Navigate to VM > Create VM.

  4. Under Boot Configuration, choose Legacy BIOS.

  5. Choose Add New Disk and set the parameters as follows:

    1. Set Type to DISK.

    2. Set Operation to Clone from Image Service.

    3. Under Image, select the previously added disk image.

  6. Click Add.

  7. Navigate to VM > {VM_name} > Power On > Launch Console.

Scale HyperCore

For Scale HyperCore, the appliance can be imported using the QCOW2 file. Once downloaded, follow the recommended steps:

  1. Navigate to Control Center > Media > Upload.

  2. Click Create VM.

  3. Set Boot Type to BIOS.

  4. Under Drive, select the Attach Uploaded Drive option and pick the downloaded QCOW2 image.

  5. Remove all other drives except for the one attached in the previous step.

  6. Click Create.

Deploying a Parallels HALB Appliance

After you download a Parallels HALB appliance, you need to import it to a hypervisor running on a separate machine connected to the same local network as Parallels RAS. For the information on how to import a virtual appliance, please consult your hypervisor documentation.

HALB Device First Boot Configuration

  1. Choose between static IP or DHCP. Note: When using DHCP (default), the admin must make sure the IP of the HALB device does not change when the DHCP lease expires by adding a DHCP reservation.

  2. For the static option, specify the network parameters.

  3. [OPTIONAL] Configure mailbox notifications.

  4. Wait for the HALB device to be ready for configuration from the RAS console.

  5. In the Advanced menu, the following settings are available:

    1. Networking. Reconfigure the network parameters of this device.

    2. Rescan. Rescan the Appliance services state, since they don't refresh automatically.

    3. Reset. Use to reset the existing Applicance configuration due to a glitch or adding it to a different HALB virtual server.

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