> For the complete documentation index, see [llms.txt](https://docs.parallels.com/landing/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.parallels.com/landing/ras-admin-guide/parallels-ras-21-administrators-guide/ras-secure-gateway/checking-the-ras-secure-gateway-status.md).

# Checking the RAS Secure Gateway status

To check the status of a RAS Secure Gateway, right-click it in the list and then click **Check Status** in the context menu. The **RAS Secure Gateway Information** dialog opens.

The dialog displays the gateway information, including:

* **Server:** The name of the server on which the gateway is installed.
* **Gateway:** The gateway verification status (e.g. Verified).
* **Version:** The gateway software version number. The version number must match the Parallels RAS version number.
* **OS Type:** Operating system type and version.
* **Status:** Display the current RAS Secure Gateway status. If the status indicates a problem (e.g. the gateway did not reply or the gateway software version is wrong), click the **Install** button to push install the gateway software on the server. Wait for the installation to complete and check the status again.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.parallels.com/landing/ras-admin-guide/parallels-ras-21-administrators-guide/ras-secure-gateway/checking-the-ras-secure-gateway-status.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
