# Checking the RAS Secure Gateway status

To check the status of a RAS Secure Gateway, right-click it in the list and then click **Check Status** in the context menu. The **RAS Secure Gateway Information** dialog opens.

The dialog displays the gateway information, including:

* **Server:** The name of the server on which the gateway is installed.
* **Gateway:** The gateway verification status (e.g. Verified).
* **Version:** The gateway software version number. The version number must match the Parallels RAS version number.
* **OS Type:** Operating system type and version.
* **Status:** Display the current RAS Secure Gateway status. If the status indicates a problem (e.g. the gateway did not reply or the gateway software version is wrong), click the **Install** button to push install the gateway software on the server. Wait for the installation to complete and check the status again.


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```

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