# Getting additional device information

To see the additional device information, right-click a device and choose **Get Device Information** in the context menu. In the dialog that opens, review the following properties:

* **Name:** Device name.
* **IPs:** Device IP address (or multiple addresses if applicable).
* **MAC Address:** MAC address.
* **State:** State (see below for the list of states).
* **Last User:** The user who logged in from this device the last time.
* **Last Logon Time:** The time of last logon.
* **OS Version:** The operating system version running on the device. Windows portable and U3 clients are marked as "Portable".
* **Client Version:** Parallels Client version installed on the device.
* **Gateway IP:** The RAS Secure Gateway IP address (the gateway the client is using).
* **Secure Gateway:** The RAS Secure Gateway name.
* **Last Activity:** The date and time when any activity was detected from this device.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.parallels.com/landing/ras-admin-guide/parallels-ras-21-administrators-guide/user-device-management-and-client-policies/monitoring-devices/getting-additional-device-information.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
