Introduction and Support

Introduction

Parallels RAS Custom Provider is a framework that allows organizations to integrate hypervisors not currently supported as built-in Tier 1 providers in RAS. Using a script-based connector that acts as middleware, customers can onboard a custom provider, enumerate virtual machines, retrieve guest information, perform supported power operations, promote VMs to a RAS Template, clone VMs, and perform Template versioning through Parallels RAS. Custom Provider lets organizations integrate any hypervisor or cloud platform with Parallels RAS by supplying a script or executable that implements the Parallels RAS connector interface

Support

Parallels supports the Custom Provider framework and its integration with RAS. Hypervisor-specific scripts, provider-side logic, and any required third-party dependencies are customer- or partner-owned unless explicitly agreed otherwise.