> For the complete documentation index, see [llms.txt](https://docs.parallels.com/landing/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.parallels.com/landing/ras-admin-guide/parallels-ras-21-administrators-guide/virtual-desktop-infrastructure-vdi/manage-vdi/manage-providers-vdi/checking-the-ras-provider-agent-status.md).

# Checking the RAS Provider Agent status

To verify that the RAS Provider Agent is installed and functions properly, do the following:

1. First, you can look at the **Status** column in the **Farm** > **Site** > **Providers** list. If there's a problem with the agent, the column will display an appropriate description. Note that in addition to the description, the **Status** column uses a color code to indicate the agent status as follows:
   * Red — Not Verified
   * Orange — Needs Update
   * Green — Verified
2. Right-click a host and then click **Troubleshooting** > **Check agent** in the context menu.
3. The **Provider Agent Information** dialog opens displaying the information about the Provider Agent, VDI Services, and other related info.
4. If the Provider Agent is not installed, click the **Install** button and follow the onscreen instructions. See [**RAS Provider Agent installation options**](/landing/ras-admin-guide/parallels-ras-21-administrators-guide/virtual-desktop-infrastructure-vdi/add-a-provider/ras-provider-agent-information/ras-provider-agent-installation-options.md) for more info.


---

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