Install RAS Performance Monitor

Requirements

Parallels RAS Performance Monitor is a separate component of Parallels RAS with its own installer. It can be installed on a dedicated server or on a server hosting any of the Parallels RAS components. When you run the installer, the InfluxDB database is automatically installed, and Parallels RAS-specific Grafana dashboards are created. For additional info, see the Installation subsection below.

The following firewall rules (open ports) are automatically added on the server where you install Parallels RAS Performance Monitor:

  • TCP port 8086 (used by the InfluxDB database).

Prerequisites

Grafana

The RAS Performance Monitor requires Grafana to visualize collected Parallels Remote Application Server performance metrics. This is installed and updated separately from Performance Monitor. This allows customers to manage and update Grafana independently of Parallels RAS release cadence and allows customers to stay current with their supported Grafana versions and editions while aligning with Grafana license terms based on their requirements.

Before installing Performance Monitor, Grafana should be installed on the same server where Performance Monitor will be installed. Configuration of a database connection is not required, as this will be configured during the Performance Monitor installation itself.

When installing Grafana, it is recommended to run Grafana as a service.

Both Grafana Enterprise and OSS are supported.

Currently supported versions of Grafana are version 11.x through to 13.x.

Upgrades

Important note for customers carrying out Performance Monitor upgrades from versions prior to 20.2.4.2 and 21.1.1.2.

When upgrading from a previous version (where RAS Performance Monitor installed Grafana directly), the installer will detect the bundled Grafana instance and remove it during the upgrade. As a result, any custom dashboards, data sources, users, or other configurations stored in that bundled Grafana will be removed. To mitigate this, customers are advised to back up any custom Grafana content before upgrading. The Parallels RAS dashboards themselves will be re-created during the Performance Monitor upgrade. Additional dashboards outside the scope of RAS can be added separately, provided they do not interfere with RAS-specific dashboards.

Installation

To install Parallels RAS Performance Monitor:

  1. Download the Parallels RAS Performance Monitor installer from here.

  2. Run the installation wizard (the RASPerformanceMonitor.msi file) and follow the onscreen instructions.

  3. Close the wizard when finished.

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