# Help
If you have any problems with Parallels Client or experienced a crash, check our help resources. Do the following:
1. Open Parallels Client.
2. Tap the 
icon in the top right corner and choose **Help**.
{% hint style="info" %}
**Note:** This icon may be absent if your Android device has a physical or virtual menu button. Use this button instead.
{% endhint %}
You can read the most popular knowledge base articles or tap **All knowledge base articles** for more articles. If you still have a problem, contact the Parallels support team or send technical data to your Parallels Remote Application Server administrator. The technical data is collected to analyze the issue and work out a solution.
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# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://docs.parallels.com/landing/ras-android-client-guide/help.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.