> For the complete documentation index, see [llms.txt](https://docs.parallels.com/landing/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.parallels.com/landing/ras-best-practices-guide/parallels-ras-user-portal.md). # Parallels RAS User Portal User Portal enables clientless remote access to Parallels RAS from most modern web browsers that support HTML5. The User Portal can be accessed using the following URL: `HTTPS:///userportal` Access is delivered through a web access site hosted on the Secure Gateway Server. Multiple Gateway servers can be load-balanced by the High Availability Load Balancer (HALB). The HML5 Gateway is enabled by default and requires SSL. A self-signed certificate can be used and is pre-installed with the product. For production, Parallels recommends that an approved SSL certificate from a Certificate Authority is used. Due to the clientless nature of the solution, Local drive access from clients is not available. However, files can be saved on File Shares and on Cloud Drives (Drop Box, Google Drive, OneDrive, etc.) if those applications are published by the administrator. Universal printing is supported when using User Portal. ## **Assessing SSL Server Configuration** When configuring RAS Secure Gateway to use SSL encryption, you should pay attention to how the SSL server is configured to avoid possible traps and security issues. Specifically, the following SSL components should be rated to determine how good the configuration is: * The certificate, which should be valid and trusted. * The protocol, key exchange, and cipher should be supported. The assessment may not be easy to perform without specific knowledge about SSL. That's why we suggest that you use the SSL Server Test available from Qualys SSL Labs. This is a free online service that performs an analysis of the configuration of an SSL web server on the public Internet. To perform the test on a RAS Secure Gateway, you may need to temporarily move it to the public Internet. The test is available at the following URL: . You can read a paper from Qualys SSL Labs describing the methodology used in the assessment at the following URL: . --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://docs.parallels.com/landing/ras-best-practices-guide/parallels-ras-user-portal.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.