# Managing Gateways

To perform RAS Secure Gateway management tasks:

1. Navigate to **Infrastructure** > **Secure Gateways**.
2. From here, you can either select a Gateway and use the ellipsis menu to perform a management task. You can also click a Gateway to open a view displaying Gateway details where you can also perform the same tasks. The tasks are described below.

## **Control**

Allows you to enable or disable the Gateway.

## **Logs**

A RAS Secure Gateway is monitored and logs are created containing relevant information. To configure logging click one of the following:

* **Configure**: Allows you to configure logging. For the explanation of log levels, please see below.
* **Retrieve**: Retrieves a ZIP archive containing the log files to the specified location.
* **Clear**: Clears all existing logs.

The available log levels are:

* **Standard**: This is the standard log level that records only the most important events. Unless you are asked by Parallels RAS support to use one of the log levels described below, you should always use this one.
* **Extended**: This logging involves more information than the standard logging, but it slows down the system because of the additional information that it needs to collect.
* **Verbose**: Verbose logging involves even more information than the extended logging and can slow down your system significantly.

Please note that to avoid degraded performance, extended and verbose logging should only be enabled for a limited time period (enough to collect the necessary information for analysis). You can set this time period using **Reset to the standard level after** option. The default value is 12 hours. In specific cases, a Parallels support engineer will advise you whether this time period should be set to a different value. Once this time period is over, the log level will be reset back to standard.

## **Other actions**

* **Refresh**: Refreshes the displayed Gateway information.
* **Site defaults**: Opens the Site defaults view.
* **Delete**: Removes the Gateway from the Farm.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.