# Send-RASSupportRequest

### NAME

Send-RASSupportRequest\ <br>

### SYNOPSIS

Sends RAS support request to Parallels Support.\ <br>

### SYNTAX

Send-RASSupportRequest -[Type](https://download.parallels.com/ras/v19/docs/en_US/Parallels-RAS-v19-PowerShell-Guide/RASAdmin/cmdlets/Send-RASSupportRequest.html#Type) {Email | SaveToZip | SendReport} \[-[AttachmentPath](https://download.parallels.com/ras/v19/docs/en_US/Parallels-RAS-v19-PowerShell-Guide/RASAdmin/cmdlets/Send-RASSupportRequest.html#AttachmentPath) *\<string>*] \[-[Company](https://download.parallels.com/ras/v19/docs/en_US/Parallels-RAS-v19-PowerShell-Guide/RASAdmin/cmdlets/Send-RASSupportRequest.html#Company) *\<string>*] \[-[Fullname](https://download.parallels.com/ras/v19/docs/en_US/Parallels-RAS-v19-PowerShell-Guide/RASAdmin/cmdlets/Send-RASSupportRequest.html#Fullname) *\<string>*] \[-[Message](https://download.parallels.com/ras/v19/docs/en_US/Parallels-RAS-v19-PowerShell-Guide/RASAdmin/cmdlets/Send-RASSupportRequest.html#Message) *\<string>*] \[-[SaveZipToPath](https://download.parallels.com/ras/v19/docs/en_US/Parallels-RAS-v19-PowerShell-Guide/RASAdmin/cmdlets/Send-RASSupportRequest.html#SaveZipToPath) *\<string>*] \[-[Subject](https://download.parallels.com/ras/v19/docs/en_US/Parallels-RAS-v19-PowerShell-Guide/RASAdmin/cmdlets/Send-RASSupportRequest.html#Subject) *\<string>*] \[*<*[*CommonParameters*](https://download.parallels.com/ras/v19/docs/en_US/Parallels-RAS-v19-PowerShell-Guide/RASAdmin/cmdlets/Send-RASSupportRequest.html#CommonParameters)*>*]\ <br>

### DESCRIPTION

Either saves the zip file with all support information or\
\
sends the information as an attachment to Parallels Support to investigate the problem at hand.\
\
Please note that the current information, Parallels Remote Application Server settings and current Log files are sent as an attachment.\ <br>

### PARAMETERS

\
-**Type <**[**SupportType**](https://download.parallels.com/ras/v19/docs/en_US/Parallels-RAS-v19-PowerShell-Guide/RASAdmin/types/SupportType.html)**>**\
Support type.\
\
Possible values: Email, SaveToZip, SendReport\ <br>

```
        Required?                    true
```

```
        Position?                    named
```

```
        Default value                Email
```

```
        Accept pipeline input?       false
```

```
        Accept wildcard characters?  false
```

\
-**Fullname \<string>**\
Full name of Administrator requesting support.\ <br>

```
        Required?                    false
```

```
        Position?                    named
```

```
        Default value                N/A
```

```
        Accept pipeline input?       false
```

```
        Accept wildcard characters?  false
```

\
-**Company \<string>**\
Company of Administrator requesting support.\ <br>

```
        Required?                    false
```

```
        Position?                    named
```

```
        Default value                N/A
```

```
        Accept pipeline input?       false
```

```
        Accept wildcard characters?  false
```

\
-**Subject \<string>**\
Subject of request.\ <br>

```
        Required?                    false
```

```
        Position?                    named
```

```
        Default value                N/A
```

```
        Accept pipeline input?       false
```

```
        Accept wildcard characters?  false
```

\
-**Message \<string>**\
The message query for support.\ <br>

```
        Required?                    false
```

```
        Position?                    named
```

```
        Default value                N/A
```

```
        Accept pipeline input?       false
```

```
        Accept wildcard characters?  false
```

\
-**AttachmentPath \<string>**\
The path of the attachment to be sent to Parallels support.\ <br>

```
        Required?                    false
```

```
        Position?                    named
```

```
        Default value                
```

```
        Accept pipeline input?       false
```

```
        Accept wildcard characters?  false
```

\
-**SaveZipToPath \<string>**\
The path where the .zip file (with support data) should be saved.\ <br>

```
        Required?                    false
```

```
        Position?                    named
```

```
        Default value                
```

```
        Accept pipeline input?       false
```

```
        Accept wildcard characters?  false
```

\
\<CommonParameters>

```
        This cmdlet supports the common parameters: Verbose, Debug,
```

```
        ErrorAction, ErrorVariable, WarningAction, WarningVariable,
```

```
        OutBuffer, PipelineVariable, and OutVariable. For more information, see 
```

```
        about_CommonParameters . 
```

<br>

### INPUTS

-none-

### OUTPUTS

[EmailSupportRequest](https://download.parallels.com/ras/v19/docs/en_US/Parallels-RAS-v19-PowerShell-Guide/RASAdmin/types/EmailSupportRequest.html)[SaveZipSupportRequest](https://download.parallels.com/ras/v19/docs/en_US/Parallels-RAS-v19-PowerShell-Guide/RASAdmin/types/SaveZipSupportRequest.html)[SendSupportReport](https://download.parallels.com/ras/v19/docs/en_US/Parallels-RAS-v19-PowerShell-Guide/RASAdmin/types/SendSupportReport.html)

### EXAMPLES

\
\&#xNAN;**---------- EXAMPLE 1 ----------**\
\
Send-RASSupportRequest -Fullname "John Doe" -Company "Parallels" -Subject "Publishing issue" -Message "My message here" -Type Email\
\
Sends request to RAS support server for further investigation of issue by support.\
\
Returns: The report ID that was generated when generating the issue report.\
\&#xNAN;**---------- EXAMPLE 2 ----------**\
\
Send-RASSupportRequest -Fullname "John Doe" -Company "Parallels" -Subject "Publishing issue" -Message "My message here" -Type SaveToZip\
\
Saves Support Request attachment zip to a auto generated path (unless specified)\
\
Returns: the path where the attachment zip is saved.
