> For the complete documentation index, see [llms.txt](https://docs.parallels.com/landing/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.parallels.com/landing/ras-spla-guide/v19/support-and-downloads.md).

# Support and Downloads

As a Parallels business customer, you get 24/7 business-class technical support with your Parallels RAS subscription. If you have an issue with deploying or using Parallels RAS, contact Parallels Support at any time either by phone or online.

To contact Parallels Support:

1. In Parallels My Account, click **Dashboard** and then click **Support** inside the **Parallels Remote Application Server** box. This will open the support web page.
2. Scroll down to the **Contact Support** section.

To see the available Parallels RAS downloads:

1. On the **Dashboard**, click the **Active Subscription** row inside the **Parallels Remote Application Server** box.
2. Click **Download** at the top of the page. This will open the page from where you can download additional Parallels RAS software and documentation. The version selector at the top (a drop-down menu) allows you to select a Parallels RAS version for which you would like to see the available downloads.


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