> For the complete documentation index, see [llms.txt](https://docs.parallels.com/landing/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.parallels.com/landing/ras-user-portal-guide/main-menu-options/settings.md). # Settings ### Local resources * **Clipboard:** Enable or disable the clipboard in a remote session. Select from the following options: **Bidirectional** (copying is allowed in both directions), **Server to client only**, **Client to server only**, **Disabled** (copying in either directions is not allowed). * **Sound**: To play the sound on the local computer, select the **Bring to this computer** option. If sound is not supported by your browser, the menu will be disabled and you'll see a corresponding text message below it. * **Audio recording**: Enable or disable the sound input redirection from the local computer to the remote application. For example, if you would like to use a microphone in Skype or a similar app for teleconferencing, you need to enable audio recording. Select **Record from this computer** to enable recording or select **Do not record** to disable it. {% hint style="info" %} **Note:** Audio input is supported in Chrome, Firefox, Edge, and Safari 11. If your browser doesn't support audio input, this setting will be disabled, and you will see a text message instead. {% endhint %} * **Redirect links**: Select a desired redirection option from the following: **Do no redirect**, **Redirect URLs**, **Redirect email**, **Redirect all**. When redirection is enabled, a link will be opened on the local computer. * **Redirect printers**: Select a printer redirection option: **RAS Universal Printer** (uses the RAS Universal Printing technology) or **Do not redirect** (printers will not be redirected). * **Redirect folders**: Allows you to make folders on your local computer, including folders on removable storage such as a USB thumb drive, available in a remote session. No additional software, plugins, or browser extensions are required. To redirect a folder: 1. Click **Configure**. 2. In the dialog that opens, click the plus sign (+) to open the file system browser. 3. Select the folder that you want to redirect and confirm your selection. 4. If your browser asks for permission to access the folder, allow it. This is required for the folder to be available in the remote session. 5. Click **OK**. To stop redirecting a folder, select it in the list and click the minus sign (-).

Note: File and folder names cannot start or end with a space, or contain the following special characters: \ / : * ~ ? " | < >

\ Unlike other settings on this page, changes to redirected folders are applied immediately and do not require you to re-establish the remote session.\ \ In a remote session, redirected folders appear in File Explorer under **This PC** as a redirected drive or folder named Drives on `[username]`, where username is your user name.\ \ This option may not be available if a Client Policy was applied where this option is turned off. In this case, the **Configure** button is grayed out. Contact your system administrator for more information.

Note: Folder redirection is supported in Chromium-based browsers, such as Google Chrome and Microsoft Edge. If your browser doesn't support folder redirection, this setting will be disabled.

### Input * **Pen and touch input**: Enable or disable pen input redirection with pressure sensitivity support. Please note that the eraser button is not supported. {% hint style="info" %} **Note:** Pen input redirection is supported with the following software: Chromium-based browsers running on Windows 8.1 or later, Google Chrome running on Chrome OS. This functionality was tested on Chrome OS 97.X and 98.X. {% endhint %} * **Keyboard mode**: Select **Universal Keyboard** or **PC Keyboard**. If you have problems typing certain characters, try selecting **PC Keyboard** and then selecting a proper layout in the **Keyboard Layout** drop-down list (see below). * **Keyboard layout**: Select a keyboard layout (e.g. English (US), English (UK), Japanese). To enable this drop-down list, the Keyboard Mode option must be set to PC Keyboard. * (ChromeOS only) **Use a shortcut for the Windows key**: Specify the shortcut that will be used in place of the Windows key. #### macOS Keyboard Mapping When connecting from a Mac, you can map macOS modifier keys to Windows keys that are sent to the remote session. This allows you to keep using familiar Apple keyboard shortcuts while working with remote applications and desktops. {% hint style="info" %} **Note**: These key mappings can also be configured by your administrator as a server policy. When a policy is applied, a `Server policy applied` indicator is shown at the bottom of the **Settings** dialog, and some mappings may be pre-defined or locked. {% endhint %} To configure key mapping, sign in to the User Portal, click the user icon in the top right corner, and select **Settings** > **Input**. Under **macOS Keyboard Mapping**, select the Windows key that each macOS key should be sent as in the remote session. The default mappings are:
macOS KeyWindows Key Mapping
⌃ Left ControlLeft Control
⌃ Right ControlRight Control
⌘ Left CommandLeft Windows
⌘ Right CommandRight Windows
⌥ Left OptionLeft Alt
⌥ Right OptionRight Alt (AltGr)
⇧ Left ShiftLeft Shift
⇧ Right ShiftRight Shift
{% hint style="warning" %} **Attention**: Make sure that every macOS key is mapped to a Windows key. Leaving keys unmapped may cause keyboard shortcuts or certain key combinations to behave unexpectedly in the remote session. {% endhint %} {% hint style="info" %} **Note**: Changes to these settings apply to new remote connections. To apply them to a session that is already running, re-establish the remote session. {% endhint %} ### Connection * **Auto login**: Enable or disable auto login in User Portal. If this option is on, and the user credentials have been saved before, the user will not have to enter them again. This option may not be available if a Client Policy was applied where this option is turned off. Note that the auto login option is supported on the latest Chromium-based browsers, such as Google Chrome and Microsoft Edge. For more information, please see [**Auto login**](/landing/ras-user-portal-guide/auto-login.md). * **Connection timeout**: Specify the connection timeout (seconds). * **MFA - Remember last method used**: If using multi-factor authentication, enable this option so the last method used is remembered and used by default. * **Always ask for credentials when starting application**: If this option is enabled, a user will be asked to enter credentials when starting an application even if the session is still active. You can use this option as added security to prevent unauthorized users to access applications. For example, if a user disconnects from a session, no one else will be able to take over the session and run remote applications. As another example, if a user leaves a device with an open User Portal displaying the app listing (with or without running RDP sessions) then any user who tries to open a new application or another instance of a running application will be prompted for credentials. Please note that the **Auto login** option (described above) must be disabled for this functionality to work; otherwise saved credentials will be used automatically. * **Launch items in:** Select if you want to launch applications in User Portal or a system-specific Parallels Client. ### Displays * **Enable multiple displays:** If this option is enabled, you can use User Portal on two displays and change their order. * **Position displays:** Specify if you want to position displays horizontally or vertically. * **DPI aware:** Enables the DPI awareness mode. If this option is enabled, User Portal will display higher-resolution graphics. ### Advanced **Participate in Customer Experience Program:** This setting allows you to join Parallels Customer Experience Program. For more information about Parallels Customer Experience Program, see . --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.parallels.com/landing/ras-user-portal-guide/main-menu-options/settings.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.