# Using the Toolbar on Mobile Devices

## **Remote Desktop Toolbar**

When you launch a remote desktop in a web browser on a mobile device, the toolbar appears as follows:

![](https://download.parallels.com/ras/v19/docs/en_US/Parallels-RAS-19-Administrators-Guide/_html5-mobile-toolbar-desktop-v16.png)

The small arrow icon at the top is used to show or hide the toolbar items.

The main toolbar items are (from top to bottom):

* **Upload a file**. Upload a file from the local device to the remote server. Note that in iOS, you can upload from the Photos folder only.
* **Download a file**. Download a file from the remote server to the local device (not available in iOS).
* **Shortcuts**. Display the **Shortcuts** menu (see below for the menu description).
* **Clipboard**. Display the remote clipboard. Please see [**Using the remote clipboard**](https://docs.parallels.com/landing/ras-user-portal-guide/v19/using-the-toolbar/using-the-remote-clipboard) for more information.
* **Keyboard**. Display the native keyboard. This opens your mobile device native keyboard so you can type in an application on the remote desktop.
* **Arrow**. The arrow icon is used to switch between the two available mouse input modes:

  **Mode 1:** The first mode (the arrow icon is white) follows the movement of your finger on the screen and performs a click on a remote desktop where you tap.

  **Mode 2:** The second mode (the arrow icon is red) displays a virtual mouse pointer on the remote desktop and allows you to move that pointer to a precise position with your finger. When you tap anywhere on the screen, the click on the remote desktop is performed at the precise position of the virtual mouse pointer.

The **Shortcuts** menu allows you to send keystrokes and key sequences to the remote desktop:

* **Escape**. Sends the "Escape" keystroke to the remote desktop.
* **Tab**. Sends the "Tab" keystroke.
* **Backspace**. Sends the "Backspace" keystroke.
* **Print screen**. Sends the "Print Screen" keystroke. The screen will be printed to the clipboard of the remote desktop from where you can paste it into an application (e.g. Paint) running on the same remote computer.
* **Windows Key**. Sends the "Windows logo key" keystroke.
* **Control+Alt+Delete**. Sends the "Ctrl+Alt+Delete" key sequence.

## **Remote application toolbar**

When you launch a remote application, the toolbar is embedded into the page footer and it's collapsed by default. To expand the toolbar, click the "arrow-up" icon in the lower right-hand corner.

The toolbar items are (from top to bottom):

* **Download**. Download a file from the remote server to the local device (not available in iOS).
* **Upload**. Upload a file from the local device to the remote server. Note that in iOS, you can upload from the Photos folder only.
* **Clipboard**. Display the remote clipboard. Please see [**Using the remote clipboard** ](https://docs.parallels.com/landing/ras-user-portal-guide/v19/using-the-toolbar/using-the-remote-clipboard)for more information.
* **Keyboard**. Display the native keyboard. This opens your mobile device native keyboard so you can type in an application on the remote desktop.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.parallels.com/landing/ras-user-portal-guide/v19/using-the-toolbar/using-the-toolbar-on-mobile-devices.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.