Parallels Client for IOS
ProductsSupportPartnersDocumentation
  • Introduction
    • Supported Languages
  • Install Parallels Client for iOS
  • Create a Connection
    • Create a Connection Manually
      • Create a Remote Application Server Connection
      • Create a Standard RDP Connection
  • Work With a Remote Server
    • Remote Application Server Connection
      • Application Toolbar
    • Standard RDP Connection
  • Edit Connection Settings
    • Connection Settings
    • Advanced Settings
      • Display
      • Printing
      • Local Resources
      • Sound Redirection
      • Experience
      • Other
    • Remove a Connection
  • Edit Parallels Client Settings
    • Privacy Settings
    • General Settings
    • User Input Settings
    • Remote Screen Settings
    • Security Settings
    • Other Settings
    • Customer Experience Program Settings
    • Troubleshooting Settings
    • Policy Information
    • About Parallels Client
  • Tips and Tricks
    • Work with Parallels Client and Some Other App Simultaneously
    • Use Parallels Client in Light or Dark Mode
    • How to Launch a Published Application
    • How to Easily Find Your Connections
    • Use Buttons Instead of Keyboard Shortcuts
    • Use Bluetooth Mouse or Trackpad
    • Zoom In/Out Screen With Dumbo Mouse
    • Export and Import RAS Connections
  • Help
Powered by GitBook

Social media

  • Facebook
  • Twitter
  • LinkedIn
  • YouTube

Other Resources

  • Feedback

© 2025 Parallels International GmbH. All rights reserved.

On this page

Was this helpful?

Export as PDF
  1. Edit Parallels Client Settings

Troubleshooting Settings

PreviousCustomer Experience Program SettingsNextPolicy Information

Last updated 1 year ago

Was this helpful?

The Troubleshooting section allows you to modify the following settings:

  • Use Detailed Log Messages. If you have any issues with Parallels Client and decided to send technical data to your Remote Application Server administrator, select Use Detailed Log Messages before sending the data. The administrator will receive a more detailed log file and spend less time to fix the issue. It is not recommended that you have this option enabled all the time - Parallels Client may start working slower.

Note: You cannot configure this option if it is centrally managed by your system administrator using Parallels RAS policies.