If you have any problems with Parallels Client or experienced a crash, check the help resources.
To open help, do the following:
Open Parallels Client and tap Help in the top left corner of the screen.
You can read the most popular knowledge base articles or tap All knowledge base articles for more articles. If you still have a problem, contact the Parallels support team or send technical data to your Parallels Remote Application Server administrator. The technical data is collected to analyze the issue and work out a solution.