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To modify the properties of an existing Parallels RAS connection, right-click it in the main Parallels Client window and then click Connection Properties in the context menu. This will open the Connection Properties dialog. Properties are grouped in the dialog by functionality using tab pages. The following subsections describe each tab page in detail.
Parallels Client allows you to have more than one connection, so you could easily connect to different servers or using different connection properties, etc.
To manually add a connection:
From the main menu, click File > New Connection.
Do one of the following:
If you want to create a Parallels RAS connection, enter the Parallels RAS IP address, its hostname (this should be the server where the RAS Secure Gateway resides), or your work email address.
Note: Connection discovery by email needs to be configured by system administrators. Contact your system administrator to make sure that this option is enabled.
If you want to create an RDP connection, click the Create RDP Connection instead button.
On the next screen, enter the connection properties.
When creating a Parallels RAS connection, your system administrator should give you the connection information that must be specified in this dialog. If you received an invitation email from your administrator, you can find this information at the bottom of the message. The information will look similar to the following:
To manually configure the Parallels RAS Connection, use the following settings:
Server: 192.168.1.10
Port: 443
Connection Mode: Gateway Mode
When creating a Standard RDP connection, you need to know the IP address or hostname of the remote computer you want to connect to.
If creating a Standard RDP connection, specify the remote computer IP address or hostname in the Server field. If you are creating a Parallels RAS connection, this field will be auto-populated.
The Connection Mode drop-down list is enabled only when creating a Parallels RAS connection. Select one of the following options:
Gateway Mode. Parallels Client connects to the RAS Secure Gateway and the session connection is tunneled through the first available connection. This mode is ideal for servers that are only reachable via the gateway and do not require a high level of security.
Direct Mode. Parallels Client first connects to the RAS Secure Gateway for the best available terminal server and then connects directly to that server. This is best used when the Parallels Client and the terminal server reside on the same network.
Gateway SSL Mode. Same as the gateway mode above, but uses encryption to secure the data.
Direct SSL Mode. Same as the direct mode above, but uses encryption to secure the data.
In the Friendly name field, choose and type a friendly name for this connection.
The Advanced settings button opens the Connection Properties dialog where you can specify additional connection properties. For more information, see Configuring a RAS Connection or Configuring an RDP Connection.
Click OK to create a connection.
The Connection tab page allows you to specify connection settings and logon information.
On the Connection tab page, you can define a primary connection and one or more secondary connections.
The primary connection is what Parallels Client will use first to connect to the specified server. This should be the server where the primary RAS Secure Gateway is running.
To specify the primary connection information:
In the Primary Connection field, specify the server name or IP address. To connect to a specific RAS Theme, specify its name after the server name or IP address separated by a slash. For example, workspaceus.parallelsras.net/theme1. If not sure which Theme you should use, ask your system administrator.
In the Connection Mode drop-down list, select one of the following options:
Gateway Mode. Parallels Client connects to the RAS Secure Gateway and the session connection is tunneled through the first available connection. This mode is ideal for servers which are only reachable via the gateway and do not require a high level of security.
Gateway SSL Mode. Same as the gateway mode above, but uses encryption to secure the data.
Direct Mode. Parallels Client first connects to the RAS Secure Gateway for the best available terminal server and then connects directly to that particular server. This is best used when the Parallels Client and the terminal server are on the same network.
Direct SSL Mode. Same as the direct mode above, but uses encryption to secure the data.
In the Port field, specify the port on which the gateway listens for incoming connections. If the default value (80) has been modified on the server side, you have to replace the default value here as well. Ask your system administrator about the port number if you are having a problem connecting to the server.
In the Friendly Name field, choose and type a name of your choice, so you could easily identify the server in Parallels Client later.
If the Parallels RAS farm that you are connecting to has more than one RAS Secure Gateway, you can define a secondary connection, which will be used as a backup connection in case the primary gateway connection fails.
To add a secondary connection:
Click the Secondary Connections button.
In the Secondary Connections dialog, click the Add button and specify a server name or IP address. This should be a server hosting a secondary RAS Secure Gateway (the primary gateway is used by the primary connection).
Select the connection mode and modify the port number if necessary. Click OK and then click OK again to return to the Connection Properties dialog.
In the Logon section, specify the following properties:
Select the Auto Logon option to enable Parallels Client to connect automatically (using this connection) on startup.
In the Authentication type drop-down list, select the desired method of authentication:
Credentials. Select this option and then enter the username, password, and domain information. You will be authenticated on the remote server using the specified credentials. Please note that if the password specified in the connection properties has expired or will expire soon, you will see a corresponding message on the screen when trying to connect to Parallels RAS. If the password has expired, you'll be asked to change it. If the password will expire soon, you will be offered to change it now or later. Follow the onscreen instructions and change your password.
Single Sign-On. This option will be included in the list only if the Single Sign-On module is installed during Parallels Client installation. Select this option to use local system credentials to connect to the remote server.
Web. Select this option to use the SAML SSO authentication.
Smart Card. Select this option to authenticate using a smart card. When connecting to the remote server, insert a smart card into the card reader and then enter a PIN when prompted.
Note: Smart card authentication is not supported in Parallels Client for Linux.
Note for Administrators: The allowed authentication type(s) must be specified in the RAS Console in Connection / Authentication.
Use the Local Resources tab page to configure how local resources are handled by the remote desktop used in a remote session.
Use the Remote audio playback drop-down list to select one of the following remote audio playback options:
Bring to this computer. Audio from the remote computer will play on your local computer.
Do not play. Audio from the remote computer will not play on your local computer and will be muted on the remote computer as well.
Leave at remote computer. Audio will not play on your local computer but will play normally on the remote computer.
Use the Remote audio recording drop-down box to select one of the following:
Record from this computer. Audio from this computer will be recorded using a remote application.
Do not record. Do not recored audio.
Select how you want to apply key combinations (e.g. Alt+Tab) that you press on the keyboard:
On the local computer. Key combinations will be applied to Windows running on the local computer.
On the remote computer. Key combinations will be applied to Windows running on the remote computer.
In full screen mode only. Key combinations will be applied to the remote computer only when in the full-screen mode.
Choose local disk drives, devices, and other resources that you want to redirect to a remote computer. Redirecting a resource makes it available for use in a remote session. For example, a redirected local disk drive will be available in a remote application, so you can read from and write to it.
The following options are available:
Clipboard. Select this option to enable the clipboard in a remote session. Click the Configure button and choose clipboard redirection from one of the following: Bidirectional (allows to copy in both directions), Server to client only, Client to server only.
Disk drives. Select this option and then click Configure Drives. See the Configure Drives subsection below for details.
Devices. Select this option and then click Configure Devices. Devices that are currently connected to your local computer will appear in the list. This includes supported Plug and Play devices, media players based on the Media Transfer Protocol (MTP), and digital cameras based on the Picture Transfer Protocol (PTP). If a device is connected to your computer, but does not appear in the list, it means it is not a supported Plug and Play device. Please note that disk drives and smart cards are excluded from this list (you redirect them using dedicated Disk drives and Smart cards options). The Show previously connected devices option displays devices that are not currently connected but were connected previously.
Note: Please note device redirection is an experimental feature in Parallels Client for Linux and as such may have certain issues. Depending on a specific PTP/MTP device used, some operations can make the device stop responding to PTP/MTP requests. For example, if you start a copy operation to or from a device and then cancel it, the device may stop responding to all other requests. As a workaround, if you experience such an issue with your device, disconnect it from your Linux computer and then reconnect it.
Printers. Select this option to redirect printers.
Serial ports. Select this option to redirect serial ports.
Smart cards. Select this option to redirect smart cards.
The Configure Drives button opens a dialog where you can map local Linux directories as disk drives and then use them in remote applications during a remote session.
To map a directory, click the Add button and specify the following:
Share Point: Type the drive name as you want it to appear during a remote session (e.g. sd2). Please note that share names must be unique, use Latin characters only, and cannot be longer than seven characters.
Mount Point: Type a local Linux directory you would like to map (e.g. /home).
Click OK to save the new drive information. The new drive will appear in the Configure Drives dialog. To edit an existing drive, click Edit. To delete a drive, click Delete.
You can enable or disable disk drives by selecting or clearing a corresponding checkbox. To enable all drive, select the Use all disk drives available option.
The Experience tab page allows you to tweak the connection speed to optimize the performance of the connection with the remote server.
In the drop-down list, select your connection speed:
If not sure, select the Detect connection quality automatically option. Please note that if you select this option, all other options will be disabled and will be configured automatically based on the actual connection speed when Parallels Client is connected to Parallels RAS.
If you select a specific speed (e.g. LAN 10 Mbps or higher), select the desired user experience options. If you are connecting to a remote computer on a local network that runs at 100 Mbps or higher, it is usually safe to have all of the experience options turned on. Otherwise, select only the options that you require.
Use the Network tab page to configure a proxy server if you use one to connect to the remote computer.
To configure a proxy server, select the Use proxy server option and then select the protocol from the following list:
SOCKS4. Enable this option to transparently use the service of a network firewall.
SOCKS4A. Enable this option to allow a client that cannot connect to resolve the destination host’s name to specify it.
SOCKS5. Enable this option to be able to connect using authentication.
HTTP 1.1. Enable this option to connect using the standard HTTP 1.1 protocol connections.
Specify the proxy host domain name or IP address and the port number.
For SOCKS5 and HTTP 1.1 protocols, select Proxy requires authentication and enter user credentials.
The Display tab page allows you to configure display options.
Color Depth. Specify the desired color depth.
Size. This option is available for standard RDP connections only.
Graphics Acceleration. Choose the graphics encoding. The more advanced the acceleration, the better will be the quality of the graphics. Please keep in mind that higher quality accelerations require more processing power and faster network.
Note: The acceleration setting does not affect connections with color depth less than 32 bit.
None. No graphics acceleration.
Basic. Basic acceleration.
RemoteFX. More powerful graphics acceleration using the RemoteFX codec.
RemoteFX Adaptive. Best graphics acceleration using RemoteFX Adaptive and H.264 codecs.
Note: If you select RemoteFX or RemoteFX Adaptive, the color depth is forced to 32 bit.
Published Applications - Use primary monitor only. If selected, only the primary monitor connected to your Mac will be used to display remote applications.
Desktop Options - Span desktops across all monitors. If selected, remote desktops will be spanned across all connected monitors.
The Programs tab page allows you to specify a program that will be started automatically on the remote computer when you establish a connection with it. Select the Start the following program on connection option and then specify the Program path and file name and Start in the following folder options.
The Experience tab page allows you to tweak the connection speed to optimize the performance of the connection with the remote server.
In the drop-down list, select your connection speed:
If not sure, select the Detect connection quality automatically option. Please note that if you select this option, all other options will be disabled and will be configured automatically based on the actual connection speed when Parallels Client is connected to Parallels RAS.
If you select a specific speed (e.g. LAN 10 Mbps or higher), select the desired user experience options. If you are connecting to a remote computer on a local network that runs at 100 Mbps or higher, it is usually safe to have all of the experience options turned on. Otherwise, select only the options that you require.
Use the Authentication tab page to specify what happens if server authentication fails.
In the If authentication fails drop-down list, select one of the following options:
Connect. The user can ignore the certificate of the server and still connect.
Warn. The user is alerted about the certificate and still has the ability to choose whether to connect or not.
Do not connect. The user is not allowed to connect.
Use the Network tab page to configure a proxy server if you have to use one to connect to the remote computer.
To configure a proxy server, select the Use proxy server option and then select the protocol from the following list:
SOCKS4. Enable this option to transparently use the service of a network firewall.
SOCKS4A. Enable this option to allow a client that cannot connect to resolve the destination host’s name to specify it.
SOCKS5. Enable this option to be able to connect using authentication.
HTTP 1.1. Enable this option to connect using the standard HTTP 1.1 protocol connections.
Specify the proxy host domain name or IP address and the port number.
For SOCKS5 and HTTP 1.1 protocols, select Proxy requires authentication and enter user credentials.
To modify the properties of an existing standard RDP connection, right-click it in the main Parallels Client window and then click Connection Properties in the context menu. This will open the Connection Properties dialog. Properties are grouped in the dialog by functionality using tab pages. The following subsections describe each tab page in detail.
The Advanced Settings tab page allows you to customize the default behavior or Parallels Client. You can specify the following properties:
Create shortcuts configured on server. For each published application, the administrator can configure shortcuts that can be created on the client's desktop and the Start menu. Select this option to create the shortcuts, or clear the option if you don't want to create them.
Redirect URLs to this computer. Enable this option to use the local web browser when opening 'http:" links.
Redirect Mail to this computer. Enable this option to use the local mail client when opening ‘mailto:’ links.
Enable Compression. Enables compression to have a more efficient connection.
Connect to console. This option is used for administration of a Remote Desktop Session Host server. It acts as if a standard Remote Desktop connection is initiated from the command line with the /admin option.
Use Pre Windows 2000 login format. If this option is selected, it allows you to use legacy (pre-Windows 2000) login format.
Network Level Authentication. Check this option to enable network level authentication, which will require the client to authenticate before connecting to the server.
The Override computer name field specifies the name that your computer will use during a remote desktop session. If set, this will override the default computer name. Any filtering set by the administrator on the server side will make use of this name.
The Connection advanced settings button opens a dialog where you can configure connection timeout and reconnection settings.
In the Connection settings section, specify the following:
Connection timeout: The amount of time during which the client will try to connect to Parallels RAS until the connection is aborted. While the connection is being established, the connection banner will be shown.
Show connection banner if connection is not established within: Specifies the time period in seconds after which the connection banner will be displayed.
Show desktop if published application does not start within: If a published application is not launched within the time period specified in this field, the server’s desktop will be loaded. This is helpful if an error occurs on the server side while launching an application. By loading the server’s desktop, the user will be able to see the error message.
In the Reconnection section, specify the following:
Reconnect if connection is dropped: Select this option and set the number of Connection Retries. If a connection is dropped, Parallels Client will automatically try to reconnect.
Show connection banner if reconnection is not established within: If reconnection attempts fail after the time period specified here, the connection banner will be shown to the user.
The Connection tab page allows you to specify connection settings and logon information.
In the Connection Settings section, specify the following properties:
In the Primary Connection field, specify the remote computer hostname or IP address.
The Port field contains the TCP port 3389 by default, which is the standard port for RDP connections. You can modify it if the port number was changed on the remote computer.
In the Friendly Name field, choose and type a name of your choice, so you could easily identify the server in Parallels Client later.
In the Logon section, specify the following properties:
Select the Auto Logon option to enable Parallels Client to connect automatically (using this connection) on startup.
In the Authentication type drop-down list, select the desired method of authentication:
Credentials. Select this option and then enter the username, password, and domain information. You will be authenticated on the remote server using the specified credentials. Please note that if the password specified in the connection properties has expired or will expire soon, you will see a corresponding message on the screen when trying to connect to Parallels RAS. If the password has expired, you'll be asked to change it. If the password will expire soon, you will be offered to change it now or later. Simply follow the instructions and change (or postpone if you wish) your password.
Single Sign-On. This option will be included in the list only if the Single Sign-On module is installed during Parallels Client installation. Select this option to use local system credentials to connect to the remote server.
Smart Card. Select this option to authenticate using a smart card. When connecting to the remote server, insert a smart card into the card reader and then enter a PIN when prompted.
Note for Administrators: The allowed authentication type(s) must be specified in the RAS Console in Connection / Authentication.
The Display tab page allows you to configure display options.
Color Depth. Choose the color quality.
Size. Choose the size of a remote desktop as it will appear on your screen.
Graphics Acceleration. Choose the graphics acceleration type. The more advanced the acceleration, the better will be the quality of the graphics. Please keep in mind that higher quality accelerations require more processing power and faster network.
Note: The acceleration setting does not affect connections with color depth less than 32 bit.
None. No graphics acceleration.
Basic. Basic acceleration.
RemoteFX. More powerful graphics acceleration using the RemoteFX codec.
RemoteFX Adaptive. Best graphics acceleration using RemoteFX Adaptive and H.264 codecs.
Note: If you select RemoteFX or RemoteFX Adaptive, the color depth is forced to 32 bit.
Use all monitors for Desktop session (if applicable). If you have more than one monitor connected to a remote computer, the RDP session will display both of them. The screen size must be set to Full Screen. The Span desktop across all monitors option must be disabled.
Published Applications - Use primary monitor only. Not used (disabled for RDP connections)
Desktop Options - Span desktops across all monitors. If selected, a remote desktop will be spanned across all connected monitors.
The Printing tab page allows you to configure printing options.
In the Technology drop-down list, select the technology to use when redirecting printers to a remote computer:
None. No printer redirection will be configured.
RAS Universal Printing technology. Select this option to use RAS Universal Printing technology.
Microsoft Basic Printing Redirection technology. Select this option to use Microsoft Basic printing technology.
RAS Universal Printing and Microsoft Basic redirection technologies. Select this option to use both Parallels RAS and Microsoft technologies.
RAS Universal Printing Technology
If you selected RAS Universal Printing technology, you need to select printers to redirect in the Redirect Printers drop-down list:
All. All printers on the client side will be redirected.
Default only. Only the Windows default printer will be redirected.
Specific only. Select the printers to redirect in the provided list. The list becomes enabled for selection only if you select this option.
If you selected Microsoft Basic Printing Redirection technology, you can modify printer properties by selecting a printer in the list and then clicking the Edit button. In the dialog that opens, specify a desired printer manufacturer and model number.
To configure default printer settings, click the Change Default Printer settings button.
The default printer list shows the available printers that are ready to be redirected by the client to the remote computer. The list also includes the printing technology that the available printers will use. The technology reflects the setting selected, as described in the Technology section (above). For example, if the technology was set to RAS Universal Printing technology, only the printers using RAS Universal Printing will be listed.
To disable the default printer, select <none>. To redirect the default local printer on the client side to the remote computer, select <defaultlocalprinter>. When <custom> is selected, you can specify a custom printer which might be installed on the remote computer. The first printer that matches the printer name inserted in the custom text box, will be set as the default printer on the remote computer.
Select Match exact printer name to match the name exactly as inserted in the custom text box. Please note that the remote printer name may be different than the original printer name. Also note that local printers may not be redirected due to server settings or policies.
You can specify the time a printer will be forced as default. If the default printer is changed during this time after the connection is established, the printer is reset as default.
Select the Update the remote default printer if the local default printer is changed option to change the remote default printer automatically when the local default printer is changed. Please note that the new printer must have been previously redirected.
Use the Authentication tab page to specify what happens if server authentication fails.
In the If authentication fails drop-down list, select one of the following options:
Connect. The user can ignore the certificate of the server and still connect.
Warn. The user is alerted about the certificate and still has the ability to choose whether to connect or not.
Do not connect. The user is not allowed to connect.
Use the Local Resources tab page to configure how local resources are used in a remote session.
Use the Remote audio playback drop-down list to select one of the following remote audio playback options:
Bring to this computer. Audio from the remote computer will play on your local computer.
Do not play. Audio from the remote computer will not play on your local computer and will be muted on the remote computer as well.
Leave at remote computer. Audio will not play on your local computer but will play normally on the remote computer.
Use the Remote audio recording drop-down box to select one of the following:
Record from this computer. Audio from this computer will be recorded using a remote application.
Do not record. Do not recored audio.
Select how you want to apply key combinations (e.g. Alt+Tab) that you press on the keyboard:
On the local computer. Key combinations will be applied to Windows running on the local computer.
On the remote computer. Key combinations will be applied to Windows running on the remote computer.
In full screen mode only. Key combinations will be applied to the remote computer only when in the full-screen mode.
Choose local disk drives, devices, and other resources that you want to redirect to a remote computer. Redirecting a resource makes it available for use in a remote session. For example, a redirected local disk drive will be available in a remote application, so you can read from and write to it.
The following options are available:
Clipboard. Select this option to enable the local clipboard in a remote session.
Disk drives. Select this option and then click Configure Drives. See the Configure Drives subsection below for details.
Devices. Select this option and then click Configure Devices. Devices that are currently connected to your local computer will appear in the list. This includes supported Plug and Play devices, media players based on the Media Transfer Protocol (MTP), and digital cameras based on the Picture Transfer Protocol (PTP). If a device is connected to your computer but does not appear in the list, it means it is not a supported Plug and Play device. Please note that disk drives, printers, and smart cards are excluded from this list (you redirect them using dedicated Disk drives, Printers, and Smart cards options). The Show previously connected devices option displays devices that are not currently connected but were connected previously.
Note: Please note that device redirection is an experimental feature in Parallels Client for Linux and as such may have certain issues. Depending on a specific PTP/MTP device used, some operations can make the device stop responding to PTP/MTP requests. For example, if you start a copy operation to or from a device and then cancel it, the device may stop responding to all other requests. As a workaround, if you experience such an issue with your device, disconnect it from your Linux computer and then reconnect it.
Printers. Select this option to redirect printers.
Serial ports. Select this option to redirect serial ports.
Smart cards. Select this option to redirect smart cards.
The Configure Drives button opens a dialog where you can map local Linux directories as disk drives and then use them during a remote session.
To map a directory, click the Add button and specify the following:
Share Point: Type the drive name as you want it to appear during a remote session (e.g. sd2). Please note that share names must be unique, use Latin characters only, and cannot be longer than seven characters.
Mount Point: Type a local Linux directory you would like to map (e.g. /home).
Click OK to save the new drive information. The new drive will appear in the Configure Drives dialog. To edit an existing drive, click Edit. To delete a drive, click Delete.
You can enable or disable disk drives by selecting or clearing a corresponding checkbox. To enable all drive, select the Use all disk drives available option.
The Advanced Settings tab page allows you to customize the default behavior or Parallels Client.
You can specify the following properties:
Create shortcuts configured on server. For each published application, the administrator can configure shortcuts that can be created on the client's desktop and the Start menu. Select this option to create the shortcuts, or clear the option if you don't want to create them.
Redirect URLs to this computer. Enable this option to use the local web browser when opening 'http:" links.
Redirect Mail to this computer. Enable this option to use the local mail client when opening ‘mailto:’ links.
Enable Compression. Enables compression to have a more efficient connection.
Connect to console. This option is disabled for Parallels RAS connections.
Use Pre Windows 2000 login format. If this option is selected, it allows you to use legacy (pre-Windows 2000) login format.
Network Level Authentication. Check this option to enable network level authentication, which will require the client to authenticate before connecting to the server.
The Override computer name field specifies the name that your computer will use during a remote desktop session. If set, this will override the default computer name. Any filtering set by the administrator on the server side will make use of this name.
The Connection advanced settings button opens a dialog where you can configure connection timeout and reconnection settings.
In the Connection settings section, specify the following:
Connection timeout: The amount of time during which the client will try to connect to Parallels RAS until the connection is aborted. While the connection is being established, the connection banner will be shown.
Show connection banner if connection is not established within: Specifies the time period in seconds after which the connection banner will be displayed.
Show desktop if published application does not start within: If a published application is not launched within the time period specified in this field, the server’s desktop will be loaded. This is helpful if an error occurs on the server side while launching an application. By loading the server’s desktop, the user will be able to see the error message.
Reconnect if connection is dropped: Specifies the maximum number of retries if connection is dropped.
Show connection banner if reconnection is not established within: Specifies the time period in seconds after which the connection banner will be displayed.
In the Reconnection section, specify the following:
Reconnect if connection is dropped: Select this option and set the number of Connection Retries. If a connection is dropped, Parallels Client will automatically try to reconnect.
Show connection banner if reconnection is not established within: If reconnection attempts fail after the time period specified here, the connection banner will be shown to the user.
In the Multifactor Authentication section, specify the following:
Remember last used method: Select this option to remember the last authentication method and use it the next time.
In the Web Authentication section, specify the following:
User default OS browser: Select this option to use the default web browser. If cleared, the built-in browser will be used.
Open browser window to complete log out: Select this option to open a SAML log out dialog in the built-in browser.
