Installing Parallels Client Using an Invitation Email

Your system administrator will send you an invitation email with the instructions on how to install Parallels Client for Mac and configure a Parallels RAS connection. The invitation email will contain the following information and action links:

  • A message from your system administrator.

  • A link to download and install Parallels Client for Mac from the Mac App Store (links to Parallels Client for other platforms may also be included if you are using other devices in addition to a Mac computer).

  • A link to automatically configure Parallels Client on your computer, so you can connect to Parallels RAS.

  • Parallels RAS connection properties. You can use this information to manually create a Parallels RAS connection. The automatic configuration via the link (described above) is the preferred and the easiest method, but you can use this information to create a connection manually if needed for any reason.

To install Parallels Client using an invitation email:

  1. In the invitation email, click the Apple thumbnail. This will open the Parallels Client page in the web browser.

  2. Click the link to view the app in the Mac App Store and then click Get > Install App.

  3. Follow the instructions and install the app on your Mac.

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When you launch Parallels Client for Mac for the first time, you can choose to join Parallels Customer Experience Program. For more information about Parallels Customer Experience Program, see https://www.parallels.com/about/legal/pcep/.

To automatically create a Parallels RAS connection:

  1. In the invitation email that you received from your system administrator, find the Configure section and click the Click Here to auto configure the downloaded client link and follow the instructions.

  2. Once the Parallels Client is configured, it will open and ask you to log in to Parallels RAS.

  3. Enter your credentials (e.g. your domain user name and password) and click Login.

  4. If the login is successful, the main Parallels Client window opens displaying the published resources that you can use.

Note: If you haven't received an invitation email from your system administrator, but would still like to install Parallels Client on your Mac, you can visit the Mac App Store and search for the Parallels Client app. You can then install it like any other app on your Mac. For the information on how to manually configure a connection, please refer to Adding a New Connection section.

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