If you have comments or suggestions, we encourage you to send us feedback.
To send feedback from Parallels DaaS Management Portal:
Click the "person" icon in the top-right corner.
From the menu that opens, select Provide Feedback.
Add your feedback and click Send.
To send feedback from Parallels My Accounts:
Sign in to Parallels My Account.
Click Support on the page header (the red area).
Click the Parallels DaaS card.
Click a category that best suits your inquiry.
To see popular topics, expand a subcategory and click on a link to a topic. To search for a solution for an issue, type the issue description in the box at the top of the page.
If you haven't found a solution for your issue, you can request support as follows:
On a support category page (steps 3 and 4 above), type a short issue description and click Request Support. Note that you need to type a description, or the Request Support button will not take you to the next step.
Select a support method (a messenger, phone, email, etc.) and follow the onscreen instructions.