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All running virtual machines are displayed in the Virtual Machines category. You can use search and filtering to find specific virtual machines.
If you want to change the number of virtual machines that are deployed and available for users at at any time, see How to configure pool size.
Note: In this version of Parallels DaaS, each user can have two VMs assigned to them, one for running published applications and one for running the desktop.
Warning: Never remove virtual machines and other resources manually on Azure. Always disconnect from Paralles DaaS first and then delete the resources related to the deployment.
There are three types of accounts in Parallels DaaS:
Users: accounts that can be used to access the published resources using Parallels DaaS User Portal.
Administrators: accounts that can be used to publish resources and add users in Parallels DaaS Management Portal.
Owners: business owner accounts that must sign in via Parallels My Account. Have the same permissions as administrator accounts but can also manage Microsoft Azure subscriptions.
You can add users and administrators in the Users Management category.
To add a user or an administrator:
In the Users Management category, do one of the following:
To add a user, select the Users subcategory.
To add an administrator, select the Administrators subcategory.
Click the New button. A dialog will open.
On the left pane of the dialog, select the users or groups that you want to add. Selected users and groups will appear on the right pane, where you will be able to remove them from the selection.
Click Add.
To remove a user or an administrator:
In the Users Management category, do one of the following:
To remove a user, select the Users subcategory.
To remove an administrator, select the Administrators subcategory.
Select the user or administrator you want to remove.
Pools are groups of virtual machines that are deployed and started before a user signs in, minimizing wait times for the user. In Parallels DaaS, all virtual machines belong to one pool. You can configure the maximum and minimum number of virtual machines available in the pool.
To configure the minimum and maximum number of virtual machines in the pool:
In the Users Management category, go to the Workspace subcategory.
In the Minimum pool size field, specify the number of virtual machines that must always be available in the pool.
In the Maximum pool size field, specify the maximum number of virtual machines that can be available in the pool at any given time.
Consider the following example:
If you set Minimum pool size to 5, 5 machines will be created and started before users sign in to the system. When the first user signs in, he gets access to the first machine from the pool, and a new one is added.
It is recommended to keep the pool size small to reduce costs, but big enough so that there are always enough virtual machines for new users.
You can configure Parallels DaaS to pause a pool when its virtual machines are not in use, which can reduce costs.
When you pause a pool the following happens:
Virtual machines that are not used for the specified period of time are deleted
New virtual machines are not created automatically, even if there are fewer virtual machines than specified in the Minimum pool size field
A pool resumes normal functioning when a user requests an app or a desktop or an administrator starts editing the Golden Image.
To pause a pool:
In the Users Management category, go to the Workspace subcategory.
In the Pause virtual machine pool drop-down menu, select the time period after which the pool is paused.
An FSLogix user profile is a collection of settings and application data associated with a specific user stored on a network location. It helps to minimize sign-in times and optimize file I/O between the host, client, and profile storage.
To enable FSLogix user profiles:
In the Users Management category, go to the Workspace subcategory.
Enable the Store user profiles (FSLogix) switch.
Do one of the following:
If you have not created an Azure file share yet, follow the instructions in the How to create an Azure file share for FSLogix section to create one.
If you already have an Azure file share, move to the next step.
In the Share URL field, specify the URL of the Azure file share.
In the Storage account name field, specify the name of your storage account.
In the Storage access key field, specify the access key of your storage account.
In the Maximum profile size (GB) field, specify the maximum size of a single user profile.
Restart all virtual machines.
The left pane of Parallels DaaS contains categories that allow you to manage different aspects of your environment. This section describes these categories.
Desktops based on the Golden Image and all applications installed on it can be made available to users from the Applications category.
To publish an application:
If you want to publish an application, make sure that it is installed on the Golden image. Desktops are always available for publishing.
Navigate to the Applications category. You will see the lists of available resources.
Toggle on the switch next to the resource you want to publish.
Note: If you cannot find your application in the list of available applications, make sure the shortcut to your application exists in the C:\Documents and Settings\All Users\Start Menu\Programs folder on the Golden Image, and if it's not there, create it and save the changes.
To unpublish an application:
Navigate to the Applications category. You will see the lists of available resources.
Toggle off the switch next to the resource you want to unpublish.
To edit application settings:
Navigate to the Application category.
Navigate to the card with the application that you want to edit and click the three dots button ( ).
Click Manage and change the settings:
(Optional) Icon: The application icon.
Name: The name of the application.
(Optional) Description: The description of the application.
Publish on User Portal: Whether the application is published or not.
Path: The path to the application.
Parameters: The application parameters used during launch.
Click Save.
To remove an application:
Delete the application from the Golden Image.
Dashboard provides summary information about the usage of Parallels DaaS.
It contains the following sections:
Registered users: total number of users. For information on how to manage users, see section .
Published resources: total number of resources (applications and a desktop, if published). For information on how to publish resources, see section .
Running VMs: total number of running VMs (virtual machines). Virtual machines are managed automatically. For more information about virtual machines, see sections .
Active sessions: total number of running user sessions. User sessions are managed automatically. For more information about user sessions, see section .
Click the three-dot menu () to the right of the Display drop-down menu and select Remove.
To edit the Golden Image:
In the Golden Image category, click the Edit button. Parallels DaaS will start a remote connection to the Golden Image. When you open the Golden Image for the first time, the connection will take about ten minutes. You can cancel the connection by clicking the Discard Changes button in the top right corner.
Modify the Golden Image as required. While you are connected to the Golden Image, you have access to Session Toolbar that allows you to perform various actions inside the Golden Image, such as exchanging files with the local computer or using keyboard shortcuts. For detailed information about Session Toolbar, see the subsection below.
Note: If you want to improve the virtual machine boot time, try using Microsoft Virtual Desktop Optimization Toolkit (VDOT), as described in the Improving virtual machine and application performance section.
Click the Save & Exit button in the top right corner to apply changes. Saving changes may take several minutes. If you installed new applications to the Golden Image, you will need to publish them in the Applications category. Users will see the changes next time they log in to their published desktops.
When you are connected to the Golden Image, Session Toolbar appears on the right side of the screen. It gives you access to several popular functions:
Enable/Disable fullscreen.
Download a file from the Golden Image.
Upload a file to the Golden Image.
Keyboard shortcut menu.
Remote clipboard. In most situations, copying text between the local computer and the Golden Image happens as it would with other web applications. If this is not possible, you can use the remote clipboard to copy the text:
To transfer text from the local computer to the Golden Image, paste the text to the Remote Clipboard window. Once pasted, the text will be automatically stored in the clipboard of the Golden Image.
To transfer text from the Golden Image to the local computer, copy the text in the Golden Image the usual way, and it will automatically appear in Remote Clipboard window.
Session information such as resolution and bandwidth availability.
All active user sessions are displayed in the Sessions category. You can use search and filtering to find specific user sessions.
Note: In this version of Parallels DaaS, options Disconnect and Send Message are not supported.
Note: In this version of Parallels DaaS, each user can have two sessions, one for running published applications and one for running the desktop.
The Insights category allows you to inspect usage statistics.
The Licenses category shows key metrics on license usage.
This category contains the following information:
License usage: The percentage of the currently assigned licenses.
Available: The number of available user seats.
Total licenses: The total number of user seats.
License expires: The number of days until the license expires and the expiration date.
License type: One of the license types described in .
The Azure Settings category shows information about your Azure subscription.
To change the client secret:
Sign in to portal.azure.com.
In the Microsoft Entra ID admin center, in App registrations, select All applications and then select your Parallels DaaS application.
Select Certificates & secrets > Client secrets > New client secret.
Add a description for your client secret.
Select an expiration date for the secret or specify a custom lifetime.
Note: Client secret lifetime is limited to two years (24 months) or less. You can't specify a custom lifetime longer than 24 months. Microsoft recommends that you set an expiration value of less than 12 months.
Click Add.
Record the client secret value. This secret value is never displayed again after you leave this page.
Sign in to the Parallels DaaS Management Portal.
In the Azure Settings category, click the Edit () button to the right of the Client secret value field. You will see a dialog that prompts you to sign in as the Owner.
Click the Sign Out & Redirect button.
Sign in as the Owner. You will be redirected back to the Azure Settings category.
In the Azure Settings category, click the Edit () button again. You will see a dialog that prompts you to change the client secret.
Change the client secret and click Update.
You can disconnect your Microsoft Azure subscription in the Azure Settings category. This can be useful when you want to switch to a different subscription or need to reset Parallels DaaS.
Warning: This action will permanently delete all virtual machines created by Parallels DaaS and data stored on them.
To disconnect your Microsoft Azure subscription:
In the Azure Settings category, click the Disconnect button.
Enter delete-parallels-daas in the text field and click Disconnect.
(Optional) If the regular disconnect fails, you can initiate force disconnect. Note that after performing a force disconnect, you will need to delete all Azure resources manually. To initiate a force disconnect, click Learn more, read the instructions in the dialog, and click Force Disconnect.
Disconnecting a Microsoft Azure subscription takes approximately 15 minutes. Once the subscription is disconnected, you will not be able to use Parallels DaaS. To start using Parallels DaaS again, you will need to connect an Azure subscription again as described in Connecting your Microsoft Azure subscription.
