Software requirements
RAS Connection Broker and RAS Secure Gateway (64-bit versions only)
RAS Connection Broker and RAS Secure Gateway are supported on the following operating systems:
Windows Server 2012 R2 up to Windows Server 2022
On Windows Server 2016, 2019, and 2022 both Server Core and Desktop Experience installations are supported
Note: RAS Connection Broker and RAS Secure Gateway should not be installed on a domain controller or any other machine where a DHCP server is running. This in general applies to any of the RAS components.
RAS Web Administration Service
Same OS requirements as for RAS Connection Broker (see above). Note that for larger environments (2000 or more concurrent connections), it is recommended to install the component on a dedicated server. For details, please see https://kb.parallels.com/en/124988.
Please also note that Windows Server 2012 R2 must have the following updates installed:
Windows Server 2012 R2 — KB2999226
Newer versions of Windows Server do not require any specific updates.
RAS RD Session Host Agent
RAS RD Session Host Agent is supported on the following operating systems:
Windows Server 2008 R2 up to Windows Server 2022
Windows Server 2016 and newer must be installed using the "Desktop Experience" installation option.
Windows Server 2012 R2 — Server Core installation option is not supported.
RAS Provider Agent
Windows Server 2012 R2 up to Windows Server 2022
For the list of supported Providers, see RAS Provider Agent Installation Options.
RAS Guest Agent
Windows Server 2008 R2 up to Windows Server 2022
Windows 7 up to Windows 11
Remote PC Agent
Windows Server 2008 R2 up to Windows Server 2022
Windows 7 up to Windows 11
Parallels RAS PowerShell
Windows Server 2012 R2 up to Windows Server 2022
Windows 7 up to Windows 11
Windows Management Framework 3.0 and .NET Framework 4.5.2 must be installed
Parallels RAS Console
Windows Server 2012 R2 up to Windows Server 2022
Windows 7 up to Windows 11
RAS Enrollment Server
Windows Server 2012 R2 up to Windows Server 2022
Parallels Client
Parallels Client is approved for the following operating systems (both 32-bit and 64-bit systems are supported, where applicable):
Windows 7, 8.x, 10, 11
Windows Server 2008 R2 up to Windows Server 2022
macOS 10.13 High Sierra up to macOS 12 Monterey. Parallels Client runs natively on both Intel and Apple M1 Mac computers.
iOS 13.x, 14, 15; iPadOS 13.x, 14, 15.
Android 7 up to 12
Chrome OS
Note: Parallels Client for Chrome is deprecated. We recommend using Parallels Web Client instead.
Parallels Client for Linux supports the following Linux distributions (x64 versions only):
Ubuntu 18.04 LTS, 20.04 LTS, 22.04 LTS
Debian 11 (Bullseye), Debian 12 (Bookworm)
Fedora 37, 38
Linux Mint 20, 21
IGEL 11, 12
ThinOS/ Dell Wyse Thin Clients 2303
Parallels Client supports all default window managers of the distributions listed above. If you use a different window manager, your experience may vary from the intended.
For a list of supported thin clients and supported hardware from Technology Partners such as Igel, HP, 10Zig, and more, please see the following KB article: https://kb.parallels.com/124606.
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