Enabling Help Desk support for custom administrators

RAS console and Management Portal provide custom administrators with the ability to send a support request to your organization's help desk.

To enable Help Desk support for custom administrators, do the following:

1. In the RAS Console, select the Features category.

2. Select the Overwrite the local support actions with the following URL option and specify the link to to your local support portal in the field provided. This link will open when a custom administrator clicks on Help > Request Support in RAS Console or Help and Support > Request Support in Management Portal.