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Software requirements

RAS Connection Broker and RAS Secure Gateway (64-bit versions only)

RAS Connection Broker and RAS Secure Gateway are supported on the following operating systems:

Windows Server 2016 up to Windows Server 2022
On Windows Server 2016, 2019, and 2022 both Server Core and Desktop Experience installations are supported

Note: RAS Connection Broker and RAS Secure Gateway should not be installed on a domain controller or any other machine where a DHCP server is running. This in general applies to any of the RAS components.

RAS Web Administration Service

Same OS requirements as for RAS Connection Broker (see above). Note that for larger environments (2000 or more concurrent connections), it is recommended to install the component on a dedicated server. For details, please see https://kb.parallels.com/en/124988.

RAS RD Session Host Agent

RAS RD Session Host Agent is supported on the following operating systems:

Windows Server 2012 R2 up to Windows Server 2022
Windows Server 2016 and newer must be installed using the "Desktop Experience" installation option.
Windows Server 2012 R2 — Server Core installation option is not supported.

RAS Provider Agent

Windows Server 2016 up to Windows Server 2022

For the list of supported Providers, see RAS Provider Agent Installation Options.

RAS Guest Agent

Windows Server 2012 R2 up to Windows Server 2022
Windows 10 up to Windows 11

Remote PC Agent

Windows Server 2012 R2 up to Windows Server 2022
Windows 10 up to Windows 11

Parallels RAS PowerShell

Windows Server 2016 up to Windows Server 2022
Windows 10 up to Windows 11
Windows Management Framework 3.0 and .NET Framework 4.5.2 must be installed

Parallels RAS Console

Windows Server 2016 up to Windows Server 2022
Windows 10 up to Windows 11

RAS Enrollment Server

Windows Server 2016 up to Windows Server 2022

RAS Performance Monitor

Windows Server 2016 up to Windows Server 2022

RAS Reporting

See System requirements

Parallels Client

Parallels Client is approved for the following operating systems (both 32-bit and 64-bit systems are supported, where applicable):

Windows 10, 11
Windows Server 2012 R2 up to Windows Server 2022
macOS 12 Monterey to macOS 15 Sequoia. Parallels Client runs natively on Intel and Apple silicon processors.
iOS 15 up to iOS 18, iPadOS 15 up to iPadOS 18
Android 9 up to 15
Chrome OS

Note: Parallels Client for Chrome is deprecated. We recommend using Parallels Web Client instead.

Parallels Client for Linux supports the following Linux distributions (x64 versions only):

Ubuntu 22.04 LTS, 24.04 LTS
Debian 11 (Bullseye), Debian 12 (Bookworm)
Fedora 37, 38
Linux Mint 20, 21
IGEL OS 11, 12
ThinOS/Dell Wyse Thin Clients 2303, 2306, 2308

Parallels Client supports all default window managers of the distributions listed above. If you use a different window manager, your experience may vary from the intended.

For a list of supported thin clients and supported hardware from Technology Partners such as Igel, HP, 10Zig, and more, please see the following KB article: https://kb.parallels.com/124606.