Parallels RAS Best Practices Guide
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  • Introduction
  • Active Directory and Infrastructure Services Considerations
    • Active Directory
    • DNS
    • DHCP
    • File Services
  • Installation Procedures
    • Windows Server Requirements
    • Windows Server Roles & Features
  • Remote Access Configuration
    • Remote Desktop and Terminal Server Performance Settings
    • General Performance Related Settings
    • CPU Optimization
    • Optimizations
    • Configure RemoteFX
      • General Purpose RemoteFX Settings
        • Remote FX Settings for Windows Server 2008 R2
        • RemoteFX settings for Windows Server 2012 and 2012 R2
        • RemoteFX Settings for Windows Workstations Running Remote PC Agents and Guest Agents
        • Configure RemoteFX Adaptive Graphics
        • Configure RemoteFX Lossless Graphics
        • Use the Hardware Default Graphics Adapter for all Remote Desktop Services Sessions
        • Remote FX USB Redirection
        • Enable Audio / Recording Redirection
        • Audio and Video Playback
        • Time Zone Redirection
        • Device and Resource Redirection
        • Remote Session Environment (H.264, RemoteFX, Adaptive Acceleration)
        • Windows Server 2008 R2 RemoteFX Compatibility
    • RDP Optimizations
      • For Windows Server 2008 and Windows Server 2008 R2
      • For Windows Server versions 2012/2012 R2/2016/2019
    • RDP Security
    • Locking Down TS/RDS Host
    • Disable Administrative Components
    • Antivirus Exclusions
  • Printer and Drive Mapping
    • Printer and Drive Mapping
    • Printing/Scanning Compression
  • Miscellaneous
    • Load Balancing
    • Groups
    • Filtering
    • Disable Application Monitoring
    • Server Reboots
    • Backups
    • Large File Upload / Download via Drive Redirection
    • Remove Gateway Browsing from Your LAN
    • Remove Self-Signed Certificate Error
    • Remote PCs
    • VDI
  • Parallels RAS User Portal
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  1. Remote Access Configuration

Antivirus Exclusions

Installing antivirus software on an RD Session Host server greatly affects overall system performance, especially the CPU usage. We highly recommend that you exclude all folders that hold temporary files from the active monitoring list, especially folders generated by services and other system components.

The Parallels RAS folder to be excluded from real-time scanning is %programfiles(x86)%\Parallels\ApplicationServer.

For Parallels RAS port reference, please refer to Parallels Remote Application Server Administrator's Guide, which can be downloaded from http://www.parallels.com/products/ras/resources. For additional information, please also see http://kb.parallels.com/124003.

The Parallels Client for Windows folder to be excluded from real-time scanning is as follows:

  • 32-bit: %programfiles(x86)%\Parallels\Client

  • 64-bit: %programfiles%\Parallels\Client

Parallels recommends to exclude the above Parallels RAS and Parallels Client for Windows folders from real-time or on-access scanning and scan them on a regular basis using scheduled scans. You should also monitor the creation of new files in the excluded folders.

FSLogix anti-virus exclusions for Windows Defender ATP

Make sure to configure the following antivirus exclusions for FSLogix Profile Container virtual hard drives.

Exclude files:

  • %Programfiles%\FSLogix\Apps\frxdrv.sys

  • %Programfiles%\FSLogix\Apps\frxdrvvt.sys

  • %Programfiles%\FSLogix\Apps\frxccd.sys

  • %TEMP%*.VHD

  • %TEMP%*.VHDX

  • %Windir%\TEMP*.VHD

  • %Windir%\TEMP*.VHDX

  • \\storageaccount.file.core.windows.net\share**.VHD (Azure and Azure Virtual Desktop only)

  • \\storageaccount.file.core.windows.net\share**.VHDX (Azure and Azure Virtual Desktop only)

Exclude processes:

  • %Programfiles%\FSLogix\Apps\frxccd.exe

  • %Programfiles%\FSLogix\Apps\frxccds.exe

  • %Programfiles%\FSLogix\Apps\frxsvc.exe

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Last updated 9 months ago