RAS Management Portal
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  • Introduction
    • Parallels RAS 19 release history
    • Overview
    • What's new
  • Installation and Configuration
    • Prerequisites
    • Installation
  • Get Started with RAS Management Portal
    • Log in to RAS Management Portal
    • Configure RAS Web Administration Service
    • RAS Management Portal user interface
  • Site Category
  • Farm Settings
    • Administrators
    • Mailbox
    • Licensing
  • Site Settings
    • Connection and authentication
    • Multi-factor authentication
      • Using RADIUS
      • Using Google Authenticator
      • Configuring MFA rules
    • FSLogix Profile Container
      • Configure managing existing profiles by Parallels RAS
      • Configure Site defaults and hosts for FSLogix
    • Universal Printing
    • Universal Scanning
  • Infrastructure
    • RD Session Hosts
      • Add an RD Session Host
      • Configure an RD Session Host
        • Using Site or host pool defaults
        • General
        • Agent Settings
        • User Profile
        • Desktop Access
        • Printing and Scanning
      • Manage an RD Session Host
        • Overview
        • Active Sessions
        • Running Resources
        • Running Processes
        • Troubleshooting
      • RDSH groups
    • Virtual Desktops Infrastructure
    • Certificates
      • Generate a self-signed certificate
      • Generate a certificate signing request (CSR)
      • Let's Encrypt certificates
        • Working with Let's Encrypt certificates
        • How Parallels RAS requests certificates from Let's Encrypt
      • Import a certificate from a file
      • Export a certificate to a file
      • Assign a certificate to Gateways and HALB
    • Gateways
      • Add a Gateway
      • Configure a Gateway
        • General
        • Mode
        • Network
        • SSL/TLS
          • Client and Server configurations
        • User Portal
          • Web
        • Wyse
        • Security
      • Managing Gateways
    • Connection Brokers
      • Configure RAS Connection Broker
      • Add a secondary Connection Broker
      • Manage RAS Connection Brokers
    • Providers
    • Site defaults
  • Sessions
    • Overview
    • Session information
    • User sessions
    • Running resources
  • Publishing
    • Publish an application
    • Publish a desktop
    • Publish a document
    • Publish a folder on the file system
    • Manage published resources
      • Manage published applications
      • Manage published desktops
      • Manage folders
      • Site defaults (Publishing)
      • Using filtering rules
      • Configuring preferred routing
  • Monitoring
    • Overview
    • Install RAS Performance Monitor
    • Enable monitoring in RAS Management Portal
    • Viewing performance metrics
    • Configure RAS Performance Monitor Security
  • Updating RAS Agents
  • Help and Support
  • Appendix
    • Microsoft license requirements in Parallels RAS
    • Port reference
      • Parallels Client
      • Web browsers
      • HALB
      • RAS Secure Gateway
      • RAS Connection Broker
      • RAS Console
      • SSRS
      • RAS Reporting
      • RAS Web Administration Service (REST/Management Portal)
      • RAS PowerShell
      • RAS Provider Agent
      • RAS Enrollment Server
      • RAS RD Session Host Agent
      • RAS Guest Agent
      • RAS Remote PC Agent
      • Tenant Broker
      • Active Directory and Domain Services ports
      • Azure Virtual Desktop
    • RAS performance counters
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  1. Sessions

User sessions

PreviousSession informationNextRunning resources

Last updated 1 year ago

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To manage a user session (or multiple sessions at the same time), select one or more sessions and then use the ellipsis menu to choose from the following actions:

  • Show session info: Takes you to the view. This option is only available if a single session is selected.

  • Message: Opens the Send Message dialog where you can type and send a message to the session owner(s).

  • Disconnect: Disconnect the selected session(s).

  • Log off: Log off the session(s).

  • Show resources: Switches to the view.

  • Show running processes: Opens a view that lists running processes for the selected session. This option is only available if a single session is selected. See Running processes below.

  • Monitoring settings: Opens a dialog where you can configure monitoring settings to highlight values in session metrics for RD Session Hosts. The dialog lists available metrics and allows you to set Warning and Critical thresholds for a given metric. To set a threshold, select the checkbox in front of a metric name and specify the desired values. During the RAS Farm operation, when a threshold is reached, a session metric value is highlighted as follows: Warning threshold — orange; Critical threshold — red.

    To reset values for a given threshold, select it and choose Reset from the ellipsis menu (or right-click > Reset). You can also enable or disable threshold color coding for a metric. To do so, select a metric and choose Enable or Disable from the ellipsis menu.

  • Refresh: Refresh the list.

  • Export: Export session information to a CSV file. See .

Running processes

The Show running processes menu option opens the Running Processes view for the session host with a filter applied to show processes for the selected session only.

The ellipsis menu allows you perform the following actions on a process:

  • Kill process. Kill the selected process.

  • Refresh. Refreshes the list.

Session Info
Running Resources
Session information