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To enable RAS Management Portal in a RAS Farm, you need to install the RAS Web Administration Service component. The component is installed automatically when you do a clean Parallels RAS install using the "Typical" installation option. You can also install the component using the "Custom" installation option and choosing the "RAS Web Administration Service" as the component to install. For example, if you want to install RAS Management Portal on a dedicated machine, you should use the "Custom" installation option and select "RAS Web Administration Service" as a component to install.
After the RAS Web Administration Service is installed, you need to configure it. Specifically, you need to specify a RAS Farm that the RAS Management Portal will be used to manage, and you also need to configure a number of other parameters. For complete instructions, please see C.
The following table lists the Parallels RAS 19 release history. Parallels RAS documentation is updated for every release. This guide refers to the latest Parallels RAS 19 release from the table below. If you are using a newer Parallels RAS release or version, please download the current version of the guide from https://www.parallels.com/products/ras/resources/.
19.0
Initial release
07/27/2022
19.0
Update 1
08/31/2022
19.0
Hotfix 1
09/16/2022
19.0
Hotfix 2
09/30/2022
19.0
Hotfix 3
10/14/2022
19.1
Update 2
11/15/2022
19.2
Update 3
07/06/2023
19.3
Initial release
10/17/2023
19.4
Update 2
06/08/2024
Parallels® RAS Management Portal is a modern web-based configuration and administration console designed for Parallels RAS administrators using a desktop/laptop computer or a mobile device to carry out configurations and day-to-day activities.
Parallels RAS Management Portal provides administrators with ability to:
Centrally deploy, manage, and configure essential Parallels RAS components such as RD Session Hosts, Connection Brokers and Secure Gateways.
Publish various resources from RD Session Hosts.
Configure FSLogix Profile Container settings.
Configure printing and scanning settings.
Manage SSL certificates.
Configure connection settings and MFA (Google Authenticator or other Time-based One-time Password (TOTP) apps such as Microsoft Authenticator).
Monitor and manage user sessions.
Manage administrative accounts and sessions
Configure mailbox.
Manage your license.
Contact support and provide necessary system reports.
Note: More features and capabilities that are currently available in the desktop-based Parallels RAS Console will be included in Parallels RAS Management Portal in future releases until it becomes the main management tool for Parallels RAS. Management of Azure Virtual Desktop capabilities included in Parallels RAS Management Portal are experimental and expected to be released in upcoming versions.
RAS Management Portal can run in any modern web browser supporting HTML5 except for Internet Explorer.
Make sure your Windows Server has the following updates installed (RAS Management Portal depends on them):
Windows Server 2012 R2: KB2999226
Newer versions of Windows Server do not require any specific updates.
The web service listens to web requests on the following ports by default:
HTTPS: 20443
HTTP: 20080
The following new features were added in Parallels RAS 19.4.2:
Ability to select whether unenrolled users can see the The user name or password is incorrect error when they enter incorrect credentials for
The following new features were added in Parallels RAS 19.4.1:
The following new features were added in Parallels RAS 19.4:
Ability to edit the message that will be shown by Parallels Client when users sign in using MFA for and .
.
The following new features were added in Parallels RAS 19.3:
The following new features were added in Parallels RAS 19.2:
.
.
.
To open RAS Management Portal on the machine where you've installed the RAS Web Administration Service, navigate to Apps > Parallels and click Parallels RAS Management Portal.
To log in to RAS Management Portal from a remote computer, enter the following URL in a web browser:
https://<server-address>:20443
The <server-address> is the FQDN or IP address of the server where the RAS Web Administration Service is installed. By default, port 20443 is used for HTTPS connections. You can change the port number if needed as described in .
On the Welcome page, enter your RAS administrator username and password and click Sign in.