Send-RASSupportRequest
NAME
Send-RASSupportRequest
SYNOPSIS
Sends RAS support request to Parallels Support.
SYNTAX
Send-RASSupportRequest -Type {Email | SaveToZip | SendReport} [-AttachmentPath <string>] [-Company <string>] [-Fullname <string>] [-Message <string>] [-SaveZipToPath <string>] [-Subject <string>] [<CommonParameters>]
DESCRIPTION
Either saves the zip file with all support information or
sends the information as an attachment to Parallels Support to investigate the problem at hand.
Please note that the current information, Parallels Remote Application Server settings and current Log files are sent as an attachment.
PARAMETERS
-Type <SupportType> Support type.
Possible values: Email, SaveToZip, SendReport
Required? true
Position? named
Default value Email
Accept pipeline input? false
Accept wildcard characters? false-Fullname <string> Full name of Administrator requesting support.
Required? false
Position? named
Default value N/A
Accept pipeline input? false
Accept wildcard characters? false-Company <string> Company of Administrator requesting support.
Required? false
Position? named
Default value N/A
Accept pipeline input? false
Accept wildcard characters? false-Subject <string> Subject of request.
Required? false
Position? named
Default value N/A
Accept pipeline input? false
Accept wildcard characters? false-Message <string> The message query for support.
Required? false
Position? named
Default value N/A
Accept pipeline input? false
Accept wildcard characters? false-AttachmentPath <string> The path of the attachment to be sent to Parallels support.
Required? false
Position? named
Default value
Accept pipeline input? false
Accept wildcard characters? false-SaveZipToPath <string> The path where the .zip file (with support data) should be saved.
Required? false
Position? named
Default value
Accept pipeline input? false
Accept wildcard characters? false<CommonParameters>
This cmdlet supports the common parameters: Verbose, Debug,
ErrorAction, ErrorVariable, WarningAction, WarningVariable,
OutBuffer, PipelineVariable, and OutVariable. For more information, see
about_CommonParameters documentation. INPUTS
-none-
OUTPUTS
EXAMPLES
---------- EXAMPLE 1 ----------
Send-RASSupportRequest -Fullname "John Doe" -Company "Parallels" -Subject "Publishing issue" -Message "My message here" -Type Email
Sends request to RAS support server for further investigation of issue by support.
Returns: The report ID that was generated when generating the issue report. ---------- EXAMPLE 2 ----------
Send-RASSupportRequest -Fullname "John Doe" -Company "Parallels" -Subject "Publishing issue" -Message "My message here" -Type SaveToZip
Saves Support Request attachment zip to a auto generated path (unless specified).
Returns: the path where the attachment zip is saved.
RELATED LINKS
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