Determines if Parallels Client is installed on the local computer. If Parallels Client is not installed, gives you an option to install it or skip the automatic Parallels Client detection on subsequent logons.

To open the Parallels User Portal main menu, click or tap the "person" icon in the upper-right. You can select from the menu options described below.

Shows information about cookie use.

Shows information about Parallels User Portal.

Allows you to remotely change your domain password. When the password is being changed, the password requirements are displayed on the screen.

Opens a web page with instructions on how to download and install Parallels Client.

Local resources

• Clipboard: Enable or disable the clipboard in a remote session. Select from the following options: Bidirectional (copying is allowed in both directions), Server to client only, Client to server only, Disabled (copying in either directions is not allowed).

• Sound: To play the sound on the local computer, select the Bring to this computer option. If sound is not supported by your browser, the menu will be disabled and you'll see a corresponding text message below it.

• Audio recording: Enable or disable the sound input redirection from the local computer to the remote application. For example, if you would like to use a microphone in Skype or a similar app for teleconferencing, you need to enable audio recording. Select Record from this computer to enable recording or select Do not record to disable it.

• Redirect links: Select a desired redirection option from the following: Do no redirect, Redirect URLs, Redirect email, Redirect all. When redirection is enabled, a link will be opened on the local computer.

• Redirect printers: Select a printer redirection option: RAS Universal Printer (uses the RAS Universal Printing technology) or Do not redirect (printers will not be redirected).

Input

• Pen and touch input: Enable or disable pen input redirection with pressure sensitivity support. Please note that the eraser button is not supported.

• Keyboard mode: Select Universal Keyboard or PC Keyboard. If you have problems typing certain characters, try selecting PC Keyboard and then selecting a proper layout in the Keyboard Layout drop-down list (see below).

• Keyboard layout: Select a keyboard layout (e.g. English (US), English (UK), Japanese). To enable this drop-down list, the Keyboard Mode option must be set to PC Keyboard.

• (ChromeOS only) Use a shortcut for the Windows key: Specify the shortcut that will be used in place of the Windows key.

Advanced

Participate in Customer Experience Program: This setting allows you to join Parallels Customer Experience Program. For more information about Parallels Customer Experience Program, see https://www.parallels.com/about/legal/pcep/.

Connection

• Auto login: Enable or disable auto login in User Portal. If this option is on, and the user credentials have been saved before, the user will not have to enter them again. This option may not be available if a Client Policy was applied where this option is turned off. Note that the auto login option is supported on the latest Chromium-based browsers, such as Google Chrome and Microsoft Edge. For more information, please see Auto login.

• Connection timeout: Specify the connection timeout (seconds).

• MFA - Remember last method used: If using multi-factor authentication, enable this option so the last method used is remembered and used by default.

• Always ask for credentials when starting application: If this option is enabled, a user will be asked to enter credentials when starting an application even if the session is still active. You can use this option as added security to prevent unauthorized users to access applications. For example, if a user disconnects from a session, no one else will be able to take over the session and run remote applications. As another example, if a user leaves a device with an open User Portal displaying the app listing (with or without running RDP sessions) then any user who tries to open a new application or another instance of a running application will be prompted for credentials. Please note that the Auto login option (described above) must be disabled for this functionality to work; otherwise saved credentials will be used automatically.

• Launch items in: Select if you want to launch applications in User Portal or a system-specific Parallels Client.

Display

• Enable multiple displays: If this option is enabled, you can use User Portal on two displays and change their order.

• Position displays: Specify if you want to position displays horizontally or vertically.

• DPI aware: Enables the DPI awareness mode. If this option is enabled, User Portal will display higher-resolution graphics.

Ends user session with Parallels RAS.