# Send-RASSupportRequest

## NAME

Send-RASSupportRequest

## SYNOPSIS

Sends RAS support request to Parallels Support.

## SYNTAX

**Send-RASSupportRequest** -[Type](#Type)\*\*\
{Email | SaveToArchive | SendReport}\
\[[AttachmentPath](#attachmentpath-string)_(string)_] \[[Company](#company-string)_(string)_] \[[Fullname](#fullname-string)_(string)_] \[[Message](#message-string)_(string)_]\
\[[SaveArchiveToPath](#savearchivetopath-string)_(string)_] \[[Subject](#subject-string)_(string)_]\
\[_(_[_CommonParameters_](#CommonParameters)_)_]

## DESCRIPTION

Either saves the zip file with all support information or

sends the information as an attachment to Parallels Support to\
investigate the problem at hand.

Please note that the current information, Parallels Remote Application\
Server settings and current Log files are sent as an attachment.

## PARAMETERS

## Type ([SupportType](../types/supporttype))

Support type.

Possible values: Email, SaveToArchive, SendReport

```
        Required?                    true

        Position?                    named

        Default value                Email

        Accept pipeline input?       false

        Accept wildcard characters?  false
```

## Fullname (string)

Full name of Administrator requesting support.

```
        Required?                    false

        Position?                    named

        Default value                N/A

        Accept pipeline input?       false

        Accept wildcard characters?  false
```

## Company (string)

Company of Administrator requesting support.

```
        Required?                    false

        Position?                    named

        Default value                N/A

        Accept pipeline input?       false

        Accept wildcard characters?  false
```

## Subject (string)

Subject of request.

```
        Required?                    false

        Position?                    named

        Default value                N/A

        Accept pipeline input?       false

        Accept wildcard characters?  false
```

## Message (string)

The message query for support.

```
        Required?                    false

        Position?                    named

        Default value                N/A

        Accept pipeline input?       false

        Accept wildcard characters?  false
```

## AttachmentPath (string)

The path of the attachment to be sent to Parallels support.

```
        Required?                    false

        Position?                    named

        Default value                

        Accept pipeline input?       false

        Accept wildcard characters?  false
```

## SaveArchiveToPath (string)

The path where the archive file (with support data) should be saved.

```
        Required?                    false

        Position?                    named

        Default value                

        Accept pipeline input?       false

        Accept wildcard characters?  false
```

(CommonParameters)

```
        This cmdlet supports the common parameters: Verbose, Debug,

        ErrorAction, ErrorVariable, WarningAction, WarningVariable,

        OutBuffer, PipelineVariable, and OutVariable. For more information, see 

        about_CommonParameters documentation. 
```

## INPUTS

-none-

## OUTPUTS

[EmailSupportRequest](../types/emailsupportrequest)

[SaveZipSupportRequest](../types/savezipsupportrequest)

[SendSupportReport](../types/sendsupportreport)

## EXAMPLES

\*\*---------- EXAMPLE 1 ----------

Send-RASSupportRequest -Fullname "John Doe" -Company "Parallels"\
-Subject "Publishing issue" -Message "My message here" -Type Email

Sends request to RAS support server for further investigation of issue\
by support.

Returns: The report ID that was generated when generating the issue\
report.\
\*\*---------- EXAMPLE 2 ----------

Send-RASSupportRequest -Fullname "John Doe" -Company "Parallels"\
-Subject "Publishing issue" -Message "My message here" -Type\
SaveToArchive

Saves Support Request attachment archive to a auto generated path\
(unless specified).

Returns: the path where the attachment archive is saved.

## RELATED LINKS

* [Get-RASMailboxSettings](get-rasmailboxsettings)
* [Set-RASMailboxSettings](set-rasmailboxsettings)
