Parallels User Portal
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  • About Parallels User Portal
  • Opening Parallels User Portal
  • Running remote applications and desktops
    • Using drag and drop functionality
    • Native clipboard experience
    • Other useful features
  • Main menu options
  • Auto login
  • Using the toolbar
    • Using the toolbar on desktop computers Remote desktop toolbar
    • Using the Toolbar on Mobile Devices
    • Using the remote clipboard
  • Using Google Authenticator
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  1. Using the toolbar

Using the toolbar on desktop computers Remote desktop toolbar

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Last updated 11 months ago

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When you launch a remote desktop in a web browser on a desktop or laptop computer, the toolbar appears as follows:

The top area of the toolbar is used to drag the toolbar up or down. Click and hold it and then drag the toolbar to the desired position. The arrow icon is used to show or hide the toolbar items.

The main toolbar items are (from top to bottom):

  • Full screen. Display the remote desktop in full screen on the local computer.

  • Upload a file. Upload a file from the local computer to the remote server. After clicking this item, you are presented with two dialogs, one after another. In the first dialog, select a file on the local computer you wish to upload. In the second dialog, select a location on the remote server where you want to save the file.

  • Download a file. Download a file from the remote server to the local computer. After clicking this item, select a file on the remote server you wish to download. Depending on your web browser configuration, the download will start automatically or you will be asked to select a destination folder on your local computer.

  • Shortcuts. Display the Shortcuts menu (see below for the menu description).

The Shortcuts menu allows you to send keystrokes and key sequences to the remote desktop:

  • Escape. Sends the "Escape" keystroke to the remote desktop.

  • Tab. Sends the "Tab" keystroke.

  • Backspace. Sends the "Backspace" keystroke.

  • Print screen. Sends the "Print Screen" keystroke. The screen will be printed to the clipboard of the remote desktop from where you can paste it into an application (e.g. Paint) running on the same remote computer.

  • Windows Key. Sends the "Windows logo key" keystroke.

  • Control+Alt+Delete. Sends the "Ctrl+Alt+Delete" key sequence.

Remote application toolbar

When you launch a remote application, the toolbar is embedded into the page footer, and it is collapsed by default. To expand the toolbar, click the "arrow-up" icon in the lower right-hand corner.

The toolbar items are (from top to bottom):

  • Download. Download a file from the remote server to the local computer. After clicking this item, select a file on the remote server you wish to download. Depending on your web browser configuration, the download will start automatically or you will be asked to select a destination folder on your local computer.

  • Upload. Upload a file from the local computer to the remote server. After clicking this item, you are presented with two dialogs, one after another. In the first dialog, select a file on the local computer you wish to upload. In the second dialog, select a location on the remote server where you want to save the file.

Clipboard. Display the remote clipboard. Please see for more information.

Clipboard. Display the remote clipboard. Please see for more information.

Using the remote clipboard
Using the remote clipboard