RAS Management Portal
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  • Introduction
    • Parallels RAS release history
    • Overview
    • What's new
  • Installation and Configuration
    • Prerequisites
    • Installation
  • Get Started with RAS Management Portal
    • Log in to RAS Management Portal
    • Configure RAS Web Administration Service
    • RAS Management Portal user interface
  • Site Category
  • Farm Settings
    • Administrators
    • Mailbox
    • Licensing
  • Site Settings
    • Connection and authentication
    • Multi-factor authentication
      • Using RADIUS
      • Using Google Authenticator
      • Configuring MFA rules
    • FSLogix Profile Container
      • Configure managing existing profiles by Parallels RAS
      • Configure Site defaults and hosts for FSLogix
    • Universal Printing
    • Universal Scanning
  • Infrastructure
    • RD Session Hosts
      • Add an RD Session Host
      • Configure an RD Session Host
        • Using Site or host pool defaults
        • General
        • Agent Settings
        • User Profile
        • Desktop Access
        • Printing and Scanning
      • Manage an RD Session Host
        • Overview
        • Active Sessions
        • Running Resources
        • Running Processes
        • Troubleshooting
      • RDSH groups
    • Virtual Desktops Infrastructure
    • Certificates
      • Generate a self-signed certificate
      • Generate a certificate signing request (CSR)
      • Let's Encrypt certificates
        • Working with Let's Encrypt certificates
        • How Parallels RAS requests certificates from Let's Encrypt
      • Import a certificate from a file
      • Export a certificate to a file
      • Assign a certificate to Gateways and HALB
    • Gateways
      • Add a Gateway
      • Configure a Gateway
        • General
        • Mode
        • Network
        • SSL/TLS
          • Client and Server configurations
        • User Portal
          • Web
        • Wyse
        • Security
      • Managing Gateways
    • Connection Brokers
      • Configure RAS Connection Broker
      • Add a secondary Connection Broker
      • Manage RAS Connection Brokers
    • Providers
    • Site defaults
  • Sessions
    • Overview
    • Session information
    • User sessions
    • Running resources
  • Publishing
    • Publish an application
    • Publish a desktop
    • Publish a document
    • Publish a folder on the file system
    • Manage published resources
      • Manage published applications
      • Manage published desktops
      • Manage folders
      • Site defaults (Publishing)
      • Using filtering rules
      • Configuring preferred routing
  • Monitoring
    • Overview
    • Install RAS Performance Monitor
    • Enable monitoring in RAS Management Portal
    • Viewing performance metrics
    • Configure RAS Performance Monitor Security
  • Updating RAS Agents
  • Help and Support
  • Appendix
    • Microsoft license requirements in Parallels RAS
    • Port reference
      • Parallels Client
      • Web browsers
      • HALB
      • RAS Secure Gateway
      • RAS Connection Broker
      • RAS Console
      • SSRS
      • RAS Reporting
      • RAS Web Administration Service (REST/Management Portal)
      • RAS PowerShell
      • RAS Provider Agent
      • RAS Enrollment Server
      • RAS RD Session Host Agent
      • RAS Guest Agent
      • RAS Remote PC Agent
      • Tenant Broker
      • Active Directory and Domain Services ports
      • Azure Virtual Desktop
    • RAS performance counters
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  • Parallels RAS Gateway (2XProxyGateway.exe)
  • Parallels RAS Connection Broker (2XController.exe)
  • Parallels RAS RDS Agent (2XAgent.exe)

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  1. Appendix

RAS performance counters

The following table lists performance counters available in Parallels RAS per component:

Parallels RAS Gateway (2XProxyGateway.exe)

ID
Name
Description

ras_gw_tot_conn

Total connections

The total number of Connections with the Gateway.

ras_gw_tot_threads

Total threads

The total number of threads running on the Gateway.

ras_gw_rpd_sess

RDP tunneled sessions

The number of tunneled RDP sessions.

ras_gw_rpd_sess_s

RDP SSL tunneled sessions

The number of tunneled RDP sessions over SSL.

ras_gw_html

HTTP connections

The number of tunneled HTTP sockets

ras_gw_html_s

HTTPS connections

The number of tunneled HTTPS sockets

ras_gw_html5

HTML5 connections

The number of tunneled HTTP5 sockets

ras_gw_html5_s

HTML5 SSL connections

The number of tunneled HTTP5 sockets over SSL

ras_gw_cm

Device Manager connections

The number of Parallels Device Manager connections

ras_gw_cm_s

Device Manager SSL connections

The number of Parallels Device Manager connections over SSL

ras_gw_wyse

Wyse connections

The number of Wyse connections

ras_gw_wyse_s

Wyse SSL connections

The number of Wyse connections over SSL

ras_gw_rdpudp

RDP UDP tunneled sessions

The number of RDP UDP connections

ras_gw_rdpudp_s

RDP UDP DTLS tunneled sessions

The number of RDP UDP connections over DTLS

ras_gw_cache_sock

Cached sockets

The number of cached sockets between Gateway and Connection Broker

ras_gw_idle_threads

Idle threads

The number of idle threads on the Gateway

ras_gw_client

Client connections

The number of Parallels Client connections

ras_gw_client_s

Client SSL connections

The number of Parallels Client connections over SSL

Parallels RAS Connection Broker (2XController.exe)

ID
Name
Description

ras_pa_avg_client_connection_time

Average time for client connection

The average client connection time.

ras_pa_avg_client_auth_time

Average time for user authentication

The average time taken to authenticate a user.

ras_pa_avg_client_policy_time

Average time to retrieve user policy

The average time taken to retrieve the user's policy.

ras_pa_avg_client_rep_time

Average time to send client telemetry

The average time taken to send client telemetry. Used by CEP.

ras_pa_avg_client_applist_time

Average time to retrieve user's published items

The average time taken to retrieve user's published items list.

ras_pa_avg_client_appicons_time

Average time to retrieve icons

The average time taken to retrieve published items icons.

ras_pa_avg_client_getidle_time

Average time to start up a request

The average time taken for the start up request.

Parallels RAS RDS Agent (2XAgent.exe)

ID
Name
Description

act_sess

Active RDS sessions

The number of active RDS Sessions.

disc_sess

Disconnected RDS sessions

The number of disconnected RDS Sessions.

PreviousAzure Virtual Desktop

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