Parallels Client for IOS
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  • Introduction
    • Supported Languages
  • Install Parallels Client for iOS
  • Create a Connection
    • Create a Connection Manually
      • Create a Remote Application Server Connection
      • Create a Standard RDP Connection
  • Work With a Remote Server
    • Remote Application Server Connection
      • Application Toolbar
    • Standard RDP Connection
  • Edit Connection Settings
    • Connection Settings
    • Advanced Settings
      • Display
      • Printing
      • Local Resources
      • Sound Redirection
      • Experience
      • Other
    • Remove a Connection
  • Edit Parallels Client Settings
    • Privacy Settings
    • General Settings
    • User Input Settings
    • Remote Screen Settings
    • Security Settings
    • Other Settings
    • Customer Experience Program Settings
    • Troubleshooting Settings
    • Policy Information
    • About Parallels Client
  • Tips and Tricks
    • Work with Parallels Client and Some Other App Simultaneously
    • Use Parallels Client in Light or Dark Mode
    • How to Launch a Published Application
    • How to Easily Find Your Connections
    • Use Buttons Instead of Keyboard Shortcuts
    • Use Bluetooth Mouse or Trackpad
    • Zoom In/Out Screen With Dumbo Mouse
    • Export and Import RAS Connections
  • Help
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PreviousExport and Import RAS Connections

Last updated 1 year ago

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If you have any problems with Parallels Client or experienced a crash, check the help resources.

To open help, do the following:

Open Parallels Client and tap Help in the top left corner of the screen.

You can read the most popular knowledge base articles or tap All knowledge base articles for more articles. If you still have a problem, contact the Parallels support team or send technical data to your Parallels Remote Application Server administrator. The technical data is collected to analyze the issue and work out a solution.