RAS Management Portal
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  • Introduction
    • Parallels RAS 19 release history
    • Overview
    • What's new
  • Installation and Configuration
    • Prerequisites
    • Installation
  • Get Started with RAS Management Portal
    • Log in to RAS Management Portal
    • Configure RAS Web Administration Service
    • RAS Management Portal user interface
  • Site Category
  • Farm Settings
    • Administrators
    • Mailbox
    • Licensing
  • Site Settings
    • Connection and authentication
    • Multi-factor authentication
      • Using RADIUS
      • Using Google Authenticator
      • Configuring MFA rules
    • FSLogix Profile Container
      • Configure managing existing profiles by Parallels RAS
      • Configure Site defaults and hosts for FSLogix
    • Universal Printing
    • Universal Scanning
  • Infrastructure
    • RD Session Hosts
      • Add an RD Session Host
      • Configure an RD Session Host
        • Using Site or host pool defaults
        • General
        • Agent Settings
        • User Profile
        • Desktop Access
        • Printing and Scanning
      • Manage an RD Session Host
        • Overview
        • Active Sessions
        • Running Resources
        • Running Processes
        • Troubleshooting
      • RDSH groups
    • Virtual Desktops Infrastructure
    • Certificates
      • Generate a self-signed certificate
      • Generate a certificate signing request (CSR)
      • Let's Encrypt certificates
        • Working with Let's Encrypt certificates
        • How Parallels RAS requests certificates from Let's Encrypt
      • Import a certificate from a file
      • Export a certificate to a file
      • Assign a certificate to Gateways and HALB
    • Gateways
      • Add a Gateway
      • Configure a Gateway
        • General
        • Mode
        • Network
        • SSL/TLS
          • Client and Server configurations
        • User Portal
          • Web
        • Wyse
        • Security
      • Managing Gateways
    • Connection Brokers
      • Configure RAS Connection Broker
      • Add a secondary Connection Broker
      • Manage RAS Connection Brokers
    • Providers
    • Site defaults
  • Sessions
    • Overview
    • Session information
    • User sessions
    • Running resources
  • Publishing
    • Publish an application
    • Publish a desktop
    • Publish a document
    • Publish a folder on the file system
    • Manage published resources
      • Manage published applications
      • Manage published desktops
      • Manage folders
      • Site defaults (Publishing)
      • Using filtering rules
      • Configuring preferred routing
  • Monitoring
    • Overview
    • Install RAS Performance Monitor
    • Enable monitoring in RAS Management Portal
    • Viewing performance metrics
    • Configure RAS Performance Monitor Security
  • Updating RAS Agents
  • Help and Support
  • Appendix
    • Microsoft license requirements in Parallels RAS
    • Port reference
      • Parallels Client
      • Web browsers
      • HALB
      • RAS Secure Gateway
      • RAS Connection Broker
      • RAS Console
      • SSRS
      • RAS Reporting
      • RAS Web Administration Service (REST/Management Portal)
      • RAS PowerShell
      • RAS Provider Agent
      • RAS Enrollment Server
      • RAS RD Session Host Agent
      • RAS Guest Agent
      • RAS Remote PC Agent
      • Tenant Broker
      • Active Directory and Domain Services ports
      • Azure Virtual Desktop
    • RAS performance counters
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  1. Infrastructure
  2. Connection Brokers

Configure RAS Connection Broker

PreviousConnection BrokersNextAdd a secondary Connection Broker

Last updated 1 year ago

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To view RAS Connection Brokers installed in a Site, navigate to Infrastructure > Connection Broker.

A Site must have at least the primary Connection Broker installed, which is marked so in the Priority column. You can also .

To modify the configuration of a Connection Broker, click it in the list and then click Properties in the middle pane. Click Edit and specify the following options:

  • Enable: Enables or disables the Connection Broker.

  • IP: Specifies the server IP address.

  • Alternate IPs: Specifies one or more alternate IP addresses separated by a semicolon. These addresses will be used if RAS Secure Gateways fail to connect to the RAS Connection Broker using the address specified in the IP field. This can happen, for example, if Gateways are connecting from a network which is not joined to Active Directory.

  • Standby: If selected, puts a secondary Connection Broker into a standby mode. This means that no agent will connect to this Connection Broker until another Connection Broker goes offline. This option is enabled automatically for any new secondary Connection Broker in excess of the three agents that already exist. It is not recommended to have more than three active Connection Brokers because it may degrade system performance. Using this option you can have more than three agents, but have them in standby mode until they are needed. For more information, see .

When done making the changes, click Save and then click Apply All Changes.

The ellipsis menu on the main Connection Brokers view has the following items:

  • Add: Adds a RAS Connection Broker to the Site. See the section that follows this one for the information on how to add secondary Connection Brokers.

  • Update agent: Update the agent.

  • Disable/Enable agent: Enable or disable the agent.

  • Logs: Allows to manage logging.

  • Promote to primary: Promotes a secondary Connection Broker to primary.

  • Rise priority: Rises the priority of a secondary Connection Broker (moves it up in the priority list).

  • Lower priority: Lowers the priority of a secondary Connection Broker (moves it down in the list).

  • Refresh. Refreshes the Connection Brokers list.

  • Delete. Deletes a secondary Connection Broker from the Site. To delete the current primary Connection Broker, you first need to promote a secondary Connection Broker to primary.

add secondary agents for redundancy
Add a secondary Connection Broker