Parallels Client for Android User's Guide
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  • Introduction
    • Supported Languages
  • Install Parallels Client for Android
  • Create a Connection
    • Create a Connection Manually
      • Create a Remote Application Server Connection
      • Create a Standard RDP Connection
    • Import Existing Connections
  • Work With a Remote Server
    • Remote Application Server Connection
      • Application Toolbar
    • Standard RDP Connection
  • Edit Connection Settings
    • Connection Settings
    • Advanced Settings
      • Display
      • Printing
      • Local Resources
      • Sound redirection
      • Experience
      • Other
    • Remove a Connection
  • Edit Parallels Client Settings
    • General Settings
    • Remote Screen Settings
    • Security Settings
    • User Input Settings
    • Application Shortcuts Settings
    • Other Settings
    • Customer Experience Program Settings
    • Troubleshooting Settings
    • Policy Information
    • About Parallels Client
  • Tips and Tricks
    • Work with Remote Apps on Big Screen
    • Use Buttons Instead of Keyboard Shortcuts
    • Zoom In/Out Screen With Dumbo Mouse
    • Send Text From Keyboard to Remote Apps
    • Export and Import RAS Connections
    • How to Easily Find Your Connections
    • How to Launch a Published Application
  • Help
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  1. Edit Parallels Client Settings

Troubleshooting Settings

PreviousCustomer Experience Program SettingsNextPolicy Information

Last updated 1 year ago

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The Troubleshooting section allows you to modify the following settings:

  • Use detailed log messages. If you have any issues with Parallels Client and decided to to your Remote Application Server administrator, select Use detailed log messages before sending the data. The administrator will receive a more detailed log file and spend less time to fix the issue. It is not recommended that you keep this option enabled all the time - Parallels Client may start working slower.

Note: You cannot configure this option if it is centrally managed by your system administrator using Parallels RAS policies.

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