Troubleshooting Settings

The Troubleshooting section allows you to modify the following settings:

  • Use detailed log messages. If you have any issues with Parallels Client and decided to send technical data to your Remote Application Server administrator, select Use detailed log messages before sending the data. The administrator will receive a more detailed log file and spend less time to fix the issue. It is not recommended that you keep this option enabled all the time - Parallels Client may start working slower.

Note: You cannot configure this option if it is centrally managed by your system administrator using Parallels RAS policies.

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