RAS Management Portal
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  • Introduction
    • Parallels RAS release history
    • Overview
    • What's new
  • Installation and Configuration
    • Prerequisites
    • Installation
  • Get Started with RAS Management Portal
    • Log in to RAS Management Portal
    • Configure RAS Web Administration Service
    • RAS Management Portal user interface
  • Site Category
  • Farm Settings
    • Administrators
    • Mailbox
    • Licensing
  • Site Settings
    • Connection and authentication
    • Multi-factor authentication
      • Using RADIUS
      • Using Google Authenticator
      • Configuring MFA rules
    • FSLogix Profile Container
      • Configure managing existing profiles by Parallels RAS
      • Configure Site defaults and hosts for FSLogix
    • Universal Printing
    • Universal Scanning
  • Infrastructure
    • RD Session Hosts
      • Add an RD Session Host
      • Configure an RD Session Host
        • Using Site or host pool defaults
        • General
        • Agent Settings
        • User Profile
        • Desktop Access
        • Printing and Scanning
      • Manage an RD Session Host
        • Overview
        • Active Sessions
        • Running Resources
        • Running Processes
        • Troubleshooting
      • RDSH groups
    • Virtual Desktops Infrastructure
    • Certificates
      • Generate a self-signed certificate
      • Generate a certificate signing request (CSR)
      • Let's Encrypt certificates
        • Working with Let's Encrypt certificates
        • How Parallels RAS requests certificates from Let's Encrypt
      • Import a certificate from a file
      • Export a certificate to a file
      • Assign a certificate to Gateways and HALB
    • Gateways
      • Add a Gateway
      • Configure a Gateway
        • General
        • Mode
        • Network
        • SSL/TLS
          • Client and Server configurations
        • User Portal
          • Web
        • Wyse
        • Security
      • Managing Gateways
    • Connection Brokers
      • Configure RAS Connection Broker
      • Add a secondary Connection Broker
      • Manage RAS Connection Brokers
    • Providers
    • Site defaults
  • Sessions
    • Overview
    • Session information
    • User sessions
    • Running resources
  • Publishing
    • Publish an application
    • Publish a desktop
    • Publish a document
    • Publish a folder on the file system
    • Manage published resources
      • Manage published applications
      • Manage published desktops
      • Manage folders
      • Site defaults (Publishing)
      • Using filtering rules
      • Configuring preferred routing
  • Monitoring
    • Overview
    • Install RAS Performance Monitor
    • Enable monitoring in RAS Management Portal
    • Viewing performance metrics
    • Configure RAS Performance Monitor Security
  • Updating RAS Agents
  • Help and Support
  • Appendix
    • Microsoft license requirements in Parallels RAS
    • Port reference
      • Parallels Client
      • Web browsers
      • HALB
      • RAS Secure Gateway
      • RAS Connection Broker
      • RAS Console
      • SSRS
      • RAS Reporting
      • RAS Web Administration Service (REST/Management Portal)
      • RAS PowerShell
      • RAS Provider Agent
      • RAS Enrollment Server
      • RAS RD Session Host Agent
      • RAS Guest Agent
      • RAS Remote PC Agent
      • Tenant Broker
      • Active Directory and Domain Services ports
      • Azure Virtual Desktop
    • RAS performance counters
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  • RAS Secure Gateway operation modes
  • Planning for high availability

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  1. Infrastructure

Gateways

RAS Secure Gateway tunnels all Parallels RAS data on a single port. It also provides secure connections and is the user connection point to Parallels RAS.

In a single tenant environment, you need to install at least one RAS Secure Gateway for Parallels RAS to work. You can add additional Gateways to a RAS Site to support more users, load-balance connections, and provide redundancy.

The following describes how RAS Secure Gateway handles user connection requests:

  1. RAS Secure Gateway receives a user connection request.

  2. It then forwards the request to the RAS Connection Broker with which it's registered (the Preferred Connection Broker setting by default).

  3. The RAS Connection Broker performs load balancing checks and the Active Directory security lookup to obtain security permissions.

  4. If the user requesting a published resource has sufficient rights, the RAS Connection Broker sends a response to the gateway which includes details about the RD Session Host the user can connect to.

  5. Depending on the connection mode, the client either connects through the gateway or disconnects from it and then connects directly to the RD Session Host host.

RAS Secure Gateway operation modes

RAS Secure Gateway can operate in one of the following modes:

  • Normal Mode: RAS Secure Gateway receives user connection requests and checks with RAS Connection Broker if the user making the request is allowed access. Gateways operating in this mode can support a larger number of requests and can be used to improve redundancy.

  • Forwarding Mode: RAS Secure Gateway forwards user connection requests to a preconfigured Gateway. Gateways in forwarding mode are useful if cascading firewalls are in use, to separate WAN connections from LAN connections and make it possible to disconnect WAN segments in the event of issues without disrupting the LAN.

Note: To configure the forwarding mode, the RAS Site must have more than one RAS Secure Gateway installed.

Planning for high availability

When adding RAS Secure Gateways to a Site, the N+1 redundancy should be configured to ensure uninterrupted service to your users. This is a general rule that also applies to other Parallels RAS components, such as Connection Brokers or RD Sessions Hosts.

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