How to resolve Error 500 on user authentication

Problem

In some cases, when you try to authenticate a user, an exception is shown:

{
    "Type": "Exception",
    "Title": "An error occurred.",
    "Status": 500,
    "Detail": "An error was encountered while handling the remote login."
    "Instance": "/signin-oidc",
    "Extensions": {}
}

Solution

  1. Log in to the Microsoft Azure portal at https://portal.azure.com.

  2. Open the portal menu and select Microsoft Entra ID.

  3. On the left pane, select App registrations.

  4. Click All applications.

  5. Click the application you created for Parallels DaaS.

  6. Select Authentication in the left blade.

  7. Select ID tokens (used for implicit and hybrid flows).

  8. Click Save.

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