User Management

Users and Administrators

There are three types of accounts in Parallels DaaS:

• Users: accounts that can be used to access the published resources using Parallels DaaS User Portal.

• Administrators: accounts that can be used to publish resources and add users in Parallels DaaS Management Portal.

• Owners: business owner accounts that must sign in via Parallels My Account. Have the same permissions as administrator accounts but can also manage Microsoft Azure subscriptions.

You can add users and administrators in the Users Management category.

How to add users and administrators

To add a user or an administrator:

1. In the Users Management category, do one of the following:

   • To add a user, select the Users subcategory.

   • To add an administrator, select the Administrators subcategory.

2. Click the New button. A dialog will open.

3. On the left pane of the dialog, select the users or groups that you want to add. Selected users and groups will appear on the right pane, where you will be able to remove them from the selection.

4. Click Add.

How to remove users and administrators

To remove a user or an administrator:

1. In the Users Management category, do one of the following:

   • To remove a user, select the Users subcategory.

   • To remove an administrator, select the Administrators subcategory.

2. Select the user or administrator you want to remove.

3. Click the three-dot menu () to the right of the Display drop-down menu and select Remove.

Workspace

How to configure pool size

Pools are groups of virtual machines that are deployed and started before a user signs in, minimizing wait times for the user. In Parallels DaaS, all virtual machines belong to one pool. You can configure the maximum and minimum number of virtual machines available in the pool.

To configure the minimum and maximum number of virtual machines in the pool:

1. In the Users Management category, go to the Workspace subcategory.

2. In the Minimum pool size field, specify the number of virtual machines that must always be available in the pool.

3. In the Maximum pool size field, specify the maximum number of virtual machines that can be available in the pool at any given time.

Consider the following example:

If you set Minimum pool size to 5, 5 machines will be created and started before users sign in to the system. When the first user signs in, he gets access to the first machine from the pool, and a new one is added.

It is recommended to keep the pool size small to reduce costs, but big enough so that there are always enough virtual machines for new users.

How to pause a pool

You can configure Parallels DaaS to pause a pool when its virtual machines are not in use, which can reduce costs.

When you pause a pool the following happens:

• Virtual machines that are not used for the specified period of time are deleted

• New virtual machines are not created automatically, even if there are fewer virtual machines than specified in the Minimum pool size field

A pool resumes normal functioning when a user requests an app or a desktop or an administrator starts editing the Golden Image.

To pause a pool:

1. In the Users Management category, go to the Workspace subcategory.

2. In the Pause virtual machine pool drop-down menu, select the time period after which the pool is paused.

How to use user profiles

An FSLogix user profile is a collection of settings and application data associated with a specific user stored on a network location. It helps to minimize sign-in times and optimize file I/O between the host, client, and profile storage.

To enable FSLogix user profiles:

1. In the Users Management category, go to the Workspace subcategory.

2. Enable the Store user profiles (FSLogix) switch.

3. Do one of the following:

   • If you have not created an Azure file share yet, follow the instructions in the How to create an Azure file share for FSLogix section to create one.

   • If you already have an Azure file share, move to the next step.

4. In the Share URL field, specify the URL of the Azure file share.

5. In the Storage account name field, specify the name of your storage account.

6. In the Storage access key field, specify the access key of your storage account.

7. In the Maximum profile size (GB) field, specify the maximum size of a single user profile.

8. Restart all virtual machines.