Parallels DaaS Administrator's Guide
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  • About Parallels DaaS
  • What's new
  • Parallels DaaS licensing
  • Getting started
    • System requirements
    • Activating a license key
    • Configuring the prerequisites
    • Connecting your Microsoft Azure subscription
    • Editing the Golden Image
    • Publishing resources
    • Adding users
  • Parallels DaaS interface
    • Dashboard
    • Golden Image
    • Applications
    • Virtual Machines
      • Scaling
    • User Management
    • Sessions
    • Insights
    • Azure Settings
  • Common Management Tasks
    • Logoff user after all applications are closed
    • Enabling MFA
    • Improving virtual machine and application performance
    • Azure Quotas
  • Frequently asked questions
    • Validation Unsuccessful!
    • The sign-in method you’re trying to use isn’t allowed
    • What to do if you cannot access your account
    • How to create an Azure file share for FSLogix
    • How to resolve Error 500 on user authentication
    • How to resolve error "User does not have RDP endpoint for published item"
    • How to resolve error "A parameter cannot be found that matches the parameter name 'AsHashtable'"
    • Initialization of your Azure connection failed
    • Unexpected token ':"en"' in expression or statement
    • Cannot type in a PowerShell window
    • Migrating to daas.parallels.com
  • Providing feedback
  • Accessing documentation
  • Examples
    • Small Deployment (15–30 Users)
    • Medium Deployment (20-100 Users)
    • Large Deployment (100+ users)
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  1. Frequently asked questions

Initialization of your Azure connection failed

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Last updated 9 months ago

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Problem

When initializing your Parallels DaaS environment for the first time after completing the connection wizard, the automated deployment fails with the following error:

Solution

We've identified that the Standard B1ms instance size that is used for Parallels DaaS Secure Gateway is not available for all regions and/or subscription types of Microsoft Azure. This might be applicable to free Microsoft Partner, free trial, and other sponsored subscription types. We're currently working on improvements that will allow you to select other instance sizes. If you encounter this issue, please reach out to our support team for more information.