Providing feedback

If you have comments or suggestions, we encourage you to send us feedback.

Sending feedback from Parallels DaaS Management Portal

To send feedback from Parallels DaaS Management Portal:

1. Click the "person" icon in the top-right corner.

2. From the menu that opens, select Provide Feedback.

3. Add your feedback and click Send.

Sending feedback from Parallels My Account

To send feedback from Parallels My Accounts:

1. Sign in to Parallels My Account.

2. Click Support on the page header (the red area).

3. Click the Parallels DaaS card.

4. Click a category that best suits your inquiry.

5. To see popular topics, expand a subcategory and click on a link to a topic. To search for a solution for an issue, type the issue description in the box at the top of the page.

Requesting support

If you haven't found a solution for your issue, you can request support as follows:

1. On a support category page (steps 3 and 4 above), type a short issue description and click Request Support. Note that you need to type a description, or the Request Support button will not take you to the next step.

2. Select a support method (a messenger, phone, email, etc.) and follow the onscreen instructions.