Scaling

Scaling Configuration

Parallels DaaS automatically manages the power state of virtual machines based on demand, helping you balance performance and cost. This is controlled by your organization’s business hours and expected user activity.

Virtual machines will only be started if a Desktop or Application is published / enabled for end users to save costs.

Accessing the Scaling Settings

To configure scaling:

1. Sign in to the Parallels DaaS Management Portal.

2. Navigate to: Virtual Machines > Scaling

Business Hours

Settings in this section apply during your defined business days and hours.

Time Zone

Set the time zone in which your business hours apply.

Business Days

Select the days users typically work (e.g., Monday to Friday).

Business Hours

Specify the active working hours (e.g., 09:00–17:00).

Instant Access Users (Business Hours)

Define the expected number of concurrent users during business hours. This ensures that enough virtual machines are pre-started for instant access.

Outside Business Hours

Settings here apply during off-hours (e.g., evenings, weekends).

Instant Access Users (Off Hours)

Set the number of users expected during off-peak times. Tip: Set this to 0 to enable on-demand startup and reduce costs.

Force Sign-Out Users

Automatically sign out users after business hours to save on resource costs.

Delay Before Force Sign-Out

Configure a grace period (in minutes) before forcefully signing out users.

Sign-Out Notification

Enter a custom message to display before signing out users forcefully.

Idle Shutdown

Disable When Idle

Automatically shut down idle environments during or outside business hours. Set the inactivity timeout (in minutes) to define when an environment is considered idle.

Best Practices

• Use the 0 users outside business hours setting for cost-optimized environments.

• Always set a clear sign-out message to prevent confusion or data loss.

• Combine idle shutdown with scheduled business hours for maximum savings.