Checking the RAS Secure Gateway status

To check the status of a RAS Secure Gateway, right-click it in the list and then click Check Status in the context menu. The RAS Secure Gateway Information dialog opens.

The dialog displays the gateway information, including:

  • Server: The name of the server on which the gateway is installed.

  • Gateway: The gateway verification status (e.g. Verified).

  • Version: The gateway software version number. The version number must match the Parallels RAS version number.

  • OS Type: Operating system type and version.

  • Status: Display the current RAS Secure Gateway status. If the status indicates a problem (e.g. the gateway did not reply or the gateway software version is wrong), click the Install button to push install the gateway software on the server. Wait for the installation to complete and check the status again.

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